Wi-fi is available in the main hotel free of charge to guests and every guest room has access to Wi-fi.
The password for connection is done using the Smart TV. Alternatively this can be obtained from reception. Please note that Wi-fi connection cannot be picked up in the self catering accommodation.
Are pets permitted in the hotel?
Guide dogs are the only animals permitted in the hotel.
Are smoking rooms available at the hotel?
Galgorm Resort and Spa is a non-smoking building. Deluxe rooms and Suites have balconies on which guests are permitted to smoke. Guests can use the Mulberry Garden area to smoke in, which is fully equipped with sheltered tables and heated seating.
What are the opening times of the Spa?
The Thermal Spa area - Open Daily from 8am-9pm
Treatments – Monday-Friday 9.30am-8.30pm, Saturday and Sunday 9.30am-6.30pm
Can children use the Spa facilities?
Guests must be aged 16 years or over to use the spa facilities and Thermal Spa areas. There is Family Time from 9am - 10am and 5.30pm - 6.30pm.
Do you have a gym?
We currently do not have a gym although you are welcome to use our mountain bikes or take advantage of our jogging trails on the estate.
How far from the hotel are the self-catering cottages and log cabins situated?
Cottages are 1 minutes walk from the main building and log cabins are 2 minutes walk from the main building. If you arrive by car, you can easily park beside your self-catering accommodation.
Can you arrange babysitting services for our family?
Please contact the reservations team with your requirements for babysitting services and they will be able to assist you in making arrangements for your stay.