Wi-fi is available in the main hotel free of charge to guests and every guest room and Fishermen's Cottage has access to Wi-fi. The password for connection is done using the Smart TV. Please note that Wi-fi connection cannot be picked up in the Riverside Cabins.
Are pets permitted in the hotel?
Guide dogs are the only animals permitted in the hotel.
Are smoking rooms available at the hotel?
Galgorm Resort and Spa is a non-smoking building. Suites have balconies on which guests are permitted to smoke. Guests can use the Mulberry Garden area to smoke in, which is fully equipped with sheltered tables and heated seating.
What are the opening times of the Spa?
The Thermal Spa area - Open Daily from 8am-9pm
Treatments – Monday-Friday 9.30am-8.30pm, Saturday and Sunday 9.30am-6.30pm
Can children use the Spa facilities?
Guests must be aged 16 years or over to use the spa facilities and Thermal Spa areas. There is Family Time in the swimming pool from 9am - 10am and 5.30pm - 6.30pm.
Do you have a gym?
Yes. The Fitness Suite is located on level 1 within our Thermal Village. The Fitness Suite hosts a range of top quality gym and fitness equipment. Open from 6am to 9pm daily.
How far from the hotel are the Riverside Cabins & Fishermen's Cottages situated?
Cottages are 1 minutes walk from the main building and Riverside Cabins are 2 minutes walk from the main building. If you arrive by car, you can easily park beside your Riverside Cabin or Fishermen's Cottage.
Can you arrange babysitting services for our family?
Please contact the reservations team with your requirements for babysitting services and they will be able to assist you in making arrangements for your stay.