Statement On Partial Closure of The Resort | 16.10.20

Statement On Partial Closure of The Resort | 16.10.20

16 October 2020

In line with the recent Government announcement regarding COVID-19, we can confirm the partial closure of The Resort. We are pleased to advise that our self-catering accommodation including Cottage Suites, Log Cabins, Red Oaks and Gate Lodge will remain open. Our Fratelli Restaurant will be operating a takeaway/delivery service for residents. Our grounds, relaxation gardens in The Thermal Village and Championship golf course will also be available for guests to enjoy. All other bars, restaurants and close contact treatments in The Spa will be closed.

If you are booked to stay with us in our self-catering accommodation we will be in contact with you shortly. For guests booked to stay in a Resort guestroom, booked to enjoy a day spa or dining experience or to celebrate a special occasion within the next four weeks (up until Friday 13th November 2020), we hope to be in a position to accommodate you on a new date in the not too distant future and so that you still have your Galgorm Experience to look forward to.

Our Team is working hard to process these changes as quickly as possible in date order, and we kindly ask that you await our call, rather than contacting us directly. A

t The Resort, the health and wellbeing of our guests and our team members remain our top priority and I want to reassure you of the diligence of our commitment to safety. I hope that we will see you over the coming weeks or welcome you when we fully re-open on Friday 13th November 2020.

Your support has been and continues to be invaluable to our business and our people.

Should you have a voucher that is due to expire within the next four weeks, this will be automatically extended by one month.

We remain, as ever, thankful for the dedication of our teams and the understanding of our guests.

We want to thank everyone.

Stay safe, and stay in touch.

Kind regards

Colin Johnston Managing Director

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