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AA Hotel & Hospitality Services is proud to announce the launch of its new initiative, hotel spa awards that recognise and celebrate the standards of 174 hotel spa facilities across the UK.

Following a careful selection process, the AA inspectors have identified the best spas across the country. Hotels with an AA Best UK Spas stand out as exceptional and exemplary spas delivering outstanding wellness experiences while those with an AA Recommended Spa award demonstrate a quality spa provision with high standards of customer care and cleanliness. By spotlighting exceptional spa offerings across the UK, the AA’s spa awards provide consumers with a definitive guide to the highest quality and rejuvenating hotel retreats the country has to offer.

Simon Numphud, Managing Director at AA Media, said: "We are thrilled to unveil this scheme, which not only celebrates the best spas in the UK but also benchmarks the industry. Joining the spa award is an opportunity for hotels to showcase their excellent spa facilities and attract guests seeking the utmost in relaxation and luxury."

The full curated collection of the finest spas including all AA Best UK Spas and AA Recommended Spa awards can be viewed on the AA’s travel website at ratedtrips.com/best-uk-spas. There’s so many to enjoy over the festive period and New Year and well into 2024.

What makes a spa best or recommended?

The AA’s aim is to showcase member establishments that have noteworthy spas worth visiting and are a key part of the hotel experience. These awards are supported by the annual inspections and experience of the UK hospitality landscape. Inspectors’ quality assess elements such as: reception, changing rooms, wet areas, gyms and treatment rooms, where quality and condition of these areas is the key driver.

Spas come in all different shapes, sizes and styles however all featured spas will have the following standards:

· Dedicated reception and staff 

· Several treatment rooms and a broad range of spa treatments 

· Its size should be appropriate to the hotel

· Dedicated changing rooms

· Towel and robe provision

· Variety of areas which may include but not all: pools, hot tubs, hydrotherapy pools, thermal suites, relaxation lounges, outdoor space, food and beverage, gym, studios and wellness activities

· Sustainability policies advertised and demonstrated 

· Accessibility guide published for spa areas 

· Effort made to include accessible needs in spa facilities/design/layout.

AA Recommended Spa Award in addition looks for:

· High quality spa provision

· High Standards of guest care

· High standards of cleanliness and hygiene.

AA Best UK Spa Award also looks for:

· Exceptional and luxurious facilities

· Signature features

· An exemplary spa experience

· A high-quality food and beverage offering

· A distinct retail offering

· Quality consultancy offering for all aspects · Wellness facilities and activities · Outstanding customer service · Dedicated relaxation space/room.

As we approach World Wellness Weekend this September, Leigh Heggarty Business Development Manager at Galgorm Collection discusses her take on the importance of incorporating wellness into your next event.

Wellness isn’t just the latest buzz word or workplace initiative, it’s a lifestyle choice.

More than green juices or journaling, wellness is big business and a key focus for businesses aiming to engage and energise their teams. However, often we could be considered foolish for believing in the power of employee wellbeing in motivating staff, making them feel appreciated and willing to go that extra mile. But it is exactly this which is so often overlooked when there are one hundred and one other tasks vying for our attention when it comes to running a successful business. Unfortunately, the way in which many companies relate to corporate wellness is simply a box ticking exercise. That is often the sad reality.

In an age where working hours are longer and we are perpetually connected with the assistance of our greatest friend and enemy, our phones; often some well-deserved down-time can fall to the wayside. More often than not it’s the high-flying executives and CEO’s, who often struggle to find the time to unplug themselves from their hectic work schedules.

When it comes to work, while conferences and work retreats offers great opportunities to network, share expertise and gain more from leaders in the field, they can also be a pressurised environments and not best suited to all employees. Conditions like depression and social anxiety can make a busy setting, filled with new faces and noise a real challenge for some people. Even if mental health has never been an issue, a long awaited or important work event can be overwhelming.

Incorporating practices and initiatives into our personal and professional lives that prioritise wellbeing is imperative in cultivating a balanced lifestyle, helping us thrive in all aspects of life. Understanding the pressures that can be affecting your team and recompensing employees for their dedication is an effective means of increasing staff morale and performance. This need not be challenging. Establishing workplace wellness initiatives in your organization is just one way to achieve this.

Wellbeing activities be it in the office or at a conference aren’t just a nice-to have. Not when workplace wellbeing is a concern for every industry. It is astounding the volume of working days that are lost in the UK every year due to stress, depression and anxiety and many leading companies are now making employee wellness and engagement a priority. It’s no secret that when a company has a mental health focused culture, they’ll be more engaged, productive, innovative, creative and loyal. Who wouldn’t want that!

Wellness initiatives at events can improve your attendees’ mood, making them happier and more open to new ideas and experiences. Of course, these ideas aren’t just for your events and attendees. You can also use them for your next team get-together to boost their morale, improve team-bonding, and help them unwind after a hectic event. After all, your event is only as good as your team.

Incorporating wellness into your conference doesn’t mean daily group meditation sessions, or eating your body weight in granola, it’s just small steps to help improve the work environment. It could be something as simple as taking some activities outdoors or moving dinner outside.

At Galgorm Resort we introduced the opportunity to create a Mindful Meeting for your delegates. Mindful Meetings promote the wellbeing of your colleagues, allowing them the ability to fully engage and learn from your event by incorporating a selection of experiences from Movement Breakout Sessions and Mindful breathing techniques to calm the mind & body to hot towels infused with oils designed to energise during breaks. This followed by a bespoke Spa Programme for some of our recent Incentive Groups has received such positive feedback.

Galgorm is an ideal setting to reenergise and embark on your workplace wellbeing journey, boasting an idyllic, tranquil setting with unique 6 acre Thermal Spa Village, the first of its kind in Ireland. Idyllically located on the banks of the River Maine, you and your team can immerse yourselves in nature and experience pure relaxation with an extensive selection of riverside hot tubs, indoor and outdoor heated pools, steam rooms and saunas.

Galgorm Resort’s emphasis on relaxation and escape from daily pressures align with the importance of work-life balance. Employees who feel their organization values their personal lives are more likely to be satisfied and perform better at work.

While a Spa Experience may not necessarily spark excitement amongst all your employees, there is so much more they an avail of. Encourage your delegates to reconnect with nature with a guided forage through the grounds of the Resort, with a food, drink or spa Foraging Experience or participate in a private Falconry experience on the Estate with a close and personal encounter with some of natures most beautiful birds of prey. There really is something to suit everyone.

Workplace wellbeing is no longer an optional consideration for organisations; it’s a critical factor that affects productivity, employee satisfaction and the bottom line. The link to Galgorm underscores the tangible benefits of prioritizing wellbeing in the workplace. By embracing a holistic approach to employee health, organisations can not only thrive but also contribute to the overall wellbeing of their employees, creating a win-win scenario for everyone involved. Galgorm Resort can design a corporate wellness package that is tailored specifically to the individual requirements of your team be it a conference, an incentive programme or an Exec Retreat.

Galgorm achieves gold status with Green Tourism and Green Meetings Gold certification for meetings and events.

Northern Ireland’s award-winning luxury hotel, Galgorm, has been recognised for its sustainability standards by Green Tourism.

Galgorm’s latest green credentials recognise the sustainable practices of the hotel across a wide range of areas spanning environmental initiatives, procurement processes, community projects, employee wellbeing and the hotel’s support of active travel initiatives.

Green Tourism champions sustainable business across the globe, promoting greener ways for businesses and organisations to operate, by offering advice on reducing energy use, saving water, waste disposal, ethical buying, community initiatives, biodiversity and more. Its awards certification programme recognises organisations that work responsibly, ethically, and sustainably.

In addition, the new Green Meetings standard recognises sustainable practices specific to meetings and events. This new standard further provides reassurance to clients and customers of Galgorm’s commitment to sustainability.

Speaking of the awards, Tara Moore, Head of the Sustainability Committee for Galgorm, commented: “We are delighted to achieve these awards from Green Tourism. They not only convey our commitment to sustainability, but also highlight the hard work, time, and investment from our wider team in this arena. We are continuing to invest in this area as a key pillar of our business going forward.”

Andrea Nicholas, CEO from Green Tourism, said: “In their application for these awards, Galgorm demonstrated an exceptional commitment to sustainable practices. They are leading the way in the hospitality industry in Northern Ireland, as the first hotel to have achieve this award. I have no doubt they will hold tight to this recognition, with many more promising initiatives to come.”

Last year, Galgorm unveiled a detailed plan of action to achieve carbon neutral status by 2030 in a bid to become the first premier hospitality group on the island of Ireland to go fully green as part of a new sustainability commitment.

Comprising the global award-winning Galgorm with its Thermal Village & Spa, the Rabbit Hotel & Retreat in Templepatrick and the Old Inn, Crawfordsburn, as well as two Belfast city centre restaurants, Fratelli and Parisien, Galgorm Collection’s new Green Policy 10-Point Plan will cement its position as one of the UK and Ireland’s most successful and ambitious hospitality leaders.

Galgorm has been recognised with an impressive six awards at 2023 World Luxury Awards, including Global Award Winner for Best Luxury Spa Resort and named Best Destination Spa 2024 in the recent Conde Nast Johansens Awards. 

 Galgorm Resort has been recognised by two global platforms, winning an unprecedented six awards at the prestigious 2023 World Luxury Awards hosted in Athens, and securing the Best Destination Spa 2024 title at the recent Conde Nast Johansens Awards in London. 

Galgorm’s internationally renowned retreat, has been widely commended for its sustained commitment to excellence and its outstanding achievement within the wider international luxury spa and wellness industry, adding a string of new awards to its growing collection.

Located in the heart of Northern Ireland and set within 450 acres of gardens and woodlands, Galgorm has carved out a reputation as one of the world’s premier, luxury destinations. Following investments worth more than £60 million since 2010, Galgorm is also investing a further £30 million to further expand and enhance its resort and spa facilities by 2027, embedding its position as a world-class international tourism destination of choice for travellers from across the globe. 

Tara Moore, Head of Spa Operations for Galgorm said: “We are thrilled to have enjoyed such incredible success on a global stage as part of the World Luxury Awards and the Conde Nast Johansens Awards in recognition of our significant investment, our focus on delivering an unrivalled customer experience, not least all the hard work and dedication of our talented team at Galgorm.”

“To receive recognition on this scale against such strong international competition not only reflects our unwavering commitment to excellence in every area but also to enriching the tourism industry of Northern Ireland.”

Named Global Award Winner for Best Luxury Spa Resort, the resort’s famous Thermal Spa Village also took home the top awards for Best Luxury Resort and Best Luxury Spa Resort in Northern Europe; Best Luxury Riverside Resort across the continent; Best Luxury Resort Spa and Best Luxury Golf Resort Spa in the UK; and the Best Destination Spa 2024 at the Conde Nast Johansens Awards. 

Committed to working towards a sustainable future, protecting the environment and reducing its carbon footprint through its Green Policy 10-Point Plan,  Galgorm recently became the first hotel in Northern Ireland to achieve gold in two top sustainability accolades from Green Tourism, in recognition of its “exceptional commitment to sustainable practices”, while earlier this year, the Galgorm Collection became the first hospitality group on the island of Ireland to achieve official ‘Great Place to Work’ certification, based on exceptional employee experience.

NI’s award-winning collection of luxury hotels and restaurants becomes the first hospitality group on the island of Ireland to achieve official certification based on exceptional employee experience.

Major Northern Ireland employer Galgorm Collection has become the first hospitality group on the island of Ireland to achieve official Great Place To Work certification across its entire portfolio of award-winning luxury hotels and restaurants.

The prestigious endorsement by Great Place to Work, a global authority on workplace culture and wellbeing, was awarded following an extensive independent employee survey which engaged Galgorm Collection’s workforce of around 1,000 team members.

Employees voted across all six properties - including the globally renowned Galgorm, AA Hotel of the Year The Rabbit Hotel & Retreat in Templepatrick, Ireland’s Blue Book recommended property The Old Inn, Crawfordsburn, and its collection of restaurants Fratelli and Parisien in Belfast city centre - and concluded that their workplace is a great place to work.

The only hotel group on the island of Ireland to achieve the exceptional standard, the distinguished certification rewards outstanding employers who demonstrate a high-trust, ‘people-first’ workplace and cultivate a culture which embodies values such as credibility, fairness, respect, camaraderie, honesty and pride.

Laura Millar, HR Associate Director at Galgorm Collection said:

“What makes this accreditation so important to us is that it’s based on authentic employee feedback which is rigorously analysed using data-driven methodology and can be confident that staff feel trusted, valued and supported in their roles and enjoy the many benefits of working with the region’s premier hospitality group.

Our success has always depended on our great people. From chefs to bar tenders, spa therapists and managers, to facilities staff, housekeepers, drivers and night porters, our people are what makes us famous for our warm welcome and unforgettable hospitality experience. Through our dedicated People Strategy, we work hard to ensure we offer the most competitive benefits and lead in the development of skills, training and career development opportunities.”

Based solely on rigorous and validated employee feedback gathered by Great Place to Work – the global authority on workplace culture – the accreditation signifies that employees have a consistently positive experience in the workplace.

“At the heart of every organisation are its people, and looking after their wellbeing should be a priority for every employer,” Great Place to Work managing director Benedict Gautrey said. “We know when employees feel genuinely contented and at ease within their roles, they are much more engaged and productive, which leads to better results for everyone.”

A major local employer, Galgorm Collection has dramatically scaled up its hospitality footprint and workforce over the last decade following a £90 million investment into the ongoing expansion and refurbishment of its flagship property Galgorm, with its latest investment project aiming to add new accommodation types and spa facilities by 2027.

Since 2020, Galgorm Collection has acquired and opened two major new hotels, The Rabbit Hotel & Retreat in Templepatrick and The Old Inn, Crawfordsburn, growing its workforce by 30%.

“Galgorm Collection’s award-winning customer excellence and reputation for first-class hospitality is down to the dedication, skills and professionalism of our team and that’s why we continually invest in our workplace culture, training and development and in enhancing career prospects for everyone to make this a great place to work. We’re thrilled that our team voted with their feet to endorse what we do, and we are grateful for the superb work they deliver for our customers and the group every day,” Galgorm Collection managing director Colin Johnston said.

As an officially certified Great Place to Work, Galgorm Collection will automatically be entered into the prestigious Best Workplaces ™ list which recognises organisations which demonstrate an effective management culture that focuses on the individual, their strengths and potential. All of this promotes innovation in the company and their associated economic success.

With sustainability at the heart of its business, Galgorm Collection last year announced a commitment to be carbon neutral by 2030, with a bid to become the first premier hospitality group on the island of Ireland to go fully green.

A year earlier, Galgorm Collection has also committed to the rollout of an enhanced benefits package for all eligible team members, including a £1 million investment into premium private health care cover over the next five years as part of its ongoing commitment to investing in its people.

In March 2021, Galgorm Collection announced 180 new roles across its range of hotels and restaurants to meet anticipated post-pandemic demand and announced its investment of more than £5m in annual wages in creating the new roles. For more information on current roles available across Galgorm Collection, and to apply, visit

galgorm.com/work-with-us.html

Galgorm announced plans today to create a suite of new accommodation and thermal spa options within its 380-acre County Antrim Estate which forms part of a £10 million investment that will create up to 50 new hospitality jobs 

Galgorm announced plans today to create a suite of new accommodation and thermal spa options within its 380-acre County Antrim Estate which forms part of a £10 million investment that will create up to 50 new hospitality jobs over the next two years.

This new investment marks the first phase of a £30 million project to further expand and enhance Resort and spa facilities by 2027 and is the latest move by Galgorm Collection to ensure the Resort’s position as a world-class international tourism destination, having already invested £60 million since 2010.

In addition to the expansion of the Resort, Galgorm Collection has also committed to the rollout of an enhanced benefits package for all eligible team members, including a £1 million investment into premium private health care cover over the next five years as part of its ongoing commitment to investing in its people.

The announcement was welcomed by Economy Minister Gordon Lyons on a recent visit to the Resort:

“I warmly welcome Galgorm’s expansion plans to increase its visitor capacity and provide an exciting, new travel experience. I’m delighted to see Galgorm Collection forging ahead with new opportunities to expand its offering and cement Northern Ireland’s position as a fantastic place to visit.

“My Department’s Tourism Recovery Action Plan aims to create a solid foundation for recovery and a return to the record breaking tourism figures of 2019. This announcement by Galgorm is evidence of the vital recovery already taking place within this important and much valued sector.”

Colin Johnston, Galgorm Collection Managing Director, said:

“Over many years, we have invested heavily to establish Galgorm as an award-winning international and world-class tourism destination, and we remain firmly focused on investment and innovation to secure our global position. This latest £10 million project will see up to 50 additional accommodation units added to the Resort over the next two years, which will increase our workforce and expand the Estate’s footprint.”

New for 2021 is the addition of a range of bespoke Shepherd’s Huts with the first now open to guests keen for a unique stay within the great outdoors. Representing an investment of £2.5 million, the area is earmarked for further expansion, housing up to 18 huts by summer 2022.

Nestled deep within the newly created ‘Secret Meadow’, the one-bed huts are equipped with all mod cons including a feature stove and a mini kitchen with hob, microwave, fridge, freezer, kettle, toaster, and coffee machine for a cosy woodland retreat. Each hut comes with its own outdoor bath and fire pit on the terrace, perfect to experience the healing and restorative benefits of the surrounding forest.

Expanding upon its existing Cottage Suites, work will commence on a £2.5 million project to add 23 new high spec one-bed cottages. Cleverly designed with everything guests need for a comfy stay, Cottage Suites are located within the serene grounds of the Resort and offer luxurious seclusion whilst in close proximity to the main Resort.

Plans are also in place to add five magical treetop hideaways set amidst the forest grounds, with the first opening next year in a £1.5 million investment.

“There has been a real surge in demand for outdoor experiences and pursuits as staycationers and visitors alike seek a connection to nature and the great outdoors. We’re delighted to expand our offering in this space with the launch of a suite of unique accommodation types and a host of new outdoor pursuits at the Resort. From fishing and falconry to cycling, hiking, clay pigeon shooting, and horse riding, guests can now enjoy a stay with a difference but with the same luxury and premier hospitality that Galgorm is renowned for”, added Colin.

The award-winning Thermal Spa Village will further expand by two acres in a £2.5 million project to add new hot and cold outdoor experiences, a second outdoor riverside pool to further expand the authentic Irish Spa experience within a stunning woodland setting.

An additional £100,000 has also been invested in a brand new Spa Suite. Complete with its own jacuzzi, sauna and private access to The Spa, the suite offers breathtaking views of the River Maine and provides guests with their own slice of serenity for the ultimate relaxation escape.

The Linen Merchants is the latest addition to the Resort’s residency accommodation which offers accommodation for up to 10 guests, along with an outdoor private hot tub, private garden with BBQ, two lounges, and a spacious kitchen; the ideal option for a family get-together.

Tourism Northern Ireland Chief Executive John McGrillen said:

“Today’s announcement by Galgorm is yet another positive sign for the tourism and hospitality industry and points to future growth and recovery of the sector as a whole. Galgorm Collection has continued to innovate and build on its established reputation as a world-class spa and golf resort over the last decade and I am delighted to see these ambitious new expansion plans progress. This investment will connect guests and visitors with Northern Ireland’s great outdoors, showcase our natural landscape and focus on building and maintaining environmentally friendly accommodation that will support the sustainable tourism economy of the future.”

For more information please

visit www.galgorm.com

Galgorm is celebrating its success in Northern Ireland Chamber of Commerce and Industry’s Chamber Business Awards. The organisation won the Equality Trailblazer category.

Galgorm was awarded for promoting inclusion within the workplace, customer base and local community. This category recognises organisations which champion diversity and promotes inclusion. Corporate law firm A&L Goodbody was highly commended in the same category. As the Northern Ireland winner of this category, Galgorm will now go forward to the British Chamber Awards along with the winners of eleven other UK regions, where an overall National winner will be crowned. National winners will be announced online from Monday 17 October.

The Chamber Business Awards highlight the role of business in delivering growth and prosperity for the UK and local communities. With eight categories, the awards recognise and reward Northern Ireland’s leading exporters, green business initiatives, high-growth businesses, community engagement, entrepreneurs as well as companies which prioritise diversity, inclusion and workforce development.

Regional winners of other categories include Henderson Retail (The Community Champion); Alchemy Technology Services (The Game Changer); Almac Group (The Global Player); Shoosmiths (The Planet Saver); Encirc (The Problem Solver); Viberoptix (The Rapid Riser); and TODD Architects (The Workforce Developer). Highly Commended awards were also claimed by Encirc (The Community Champion); ShredBank (The Game Changer); MJM Marine (The Global Player); Atlas World (The Problem Solver); BLK BOX (The Rapid Riser); and Musgrave NI (The Workforce Developer).

Gillian McAuley, President of Northern Ireland Chamber of Commerce and Industry, said:

“Each year our judges are impressed by the calibre of entries, and this year was no different. I would like to wish all of our member businesses who were regional winners and highly commended my sincere congratulations. We wish Galgorm every success as they represent Northern Ireland at the British Chamber Awards.”

Galgorm Collection has confirmed a renewed commitment to supporting local community group Cullybackey Community Partnership and has pledged funding of £15,000 over the next three years to assist the group in enhancing the Cullybackey area. 

Galgorm Collection has confirmed a renewed commitment to supporting local community group Cullybackey Community Partnership and has pledged funding of £15,000 over the next three years to assist the group in enhancing the Cullybackey area. 

Situated just outside Cullybackey village, Galgorm has been a long-standing partner to Cullybackey Community Partnership since establishing the Resort in 1998, working with the group to facilitate community initiatives, including opening up access to the surrounding countryside to the public through dedicated paths and walkways around the Resort.

This latest funding announcement will support the group to deliver a range of community initiatives.

Paul Christie, Chairperson of Cullybackey Community Partnership said:

“As a major tourism destination and local employer, Galgorm is an important part of the fabric of our community. I’m delighted to accept this funding and continue our relationship with the Resort to help regenerate the village.

As part of the Resort’s latest investment and upgrade of the property, it was necessary to restrict access to the pathways around the area which were enjoyed by local walkers and ramblers alike. I welcome Galgorm’s commitment to reconnect the community with the landscape and provide enhanced public facilities through the creation of a scenic pathway from the Resort to Galgorm Castle, which they are currently planning with other local partners.  

Similarly, I’m thrilled to announce that this generous funding will be used to support local community projects that will bring about most benefit to the village. Corporate social investment can bring about great benefits for both the investor and for the community and I hope that others might also consider similar investment.”

Colin Johnston, Managing Director of Galgorm Collection said:

“We’ve enjoyed a fantastic, long-standing relationship with Cullybackey Community Partnership for many years and we greatly value their input and feedback into ongoing investment and enhancement of The Resort.

As a business deeply committed to our local community, I’m pleased to commit £15,000 over the next three years to support the Partnership in its aim to further revitalise the village and deliver vital community-led initiatives for the benefit of everyone. We’re proud to be part of such a vibrant and connected community and we look forward to seeing these projects roll out over the coming months and years.”

For more information, or to put forward a community project idea, please visit Cullybackey Community Partnership on Main Street Cullybackey, phone

02825882281

cullybackey@nacn.org

Northern Ireland’s newest luxury hotel The Rabbit Hotel & Retreat, part of Galgorm Collection, was named Hotel of the Year Northern Ireland 2022 at the prestigious AA Hospitality Awards this week.

Coming back after a two-year hiatus due to the pandemic, the glittering awards ceremony at JW Marriott Grosvenor House London was hosted by Gabby Logan, celebrating the UK’s top hotels, restaurants, and pubs and the people behind them. 

One of the industry’s most prestigious and highly anticipated events, the AA Hospitality Awards span 15 categories, honouring the best hotels, restaurants, and spas across the UK, and celebrating individuals with awards such as the Lifetime Achievement Award, Chefs’ Chef Award and more.

Opened in June 2020, the Rabbit Hotel & Retreat, a 33-bedroom boutique hotel and spa located in Templepatrick, has been dramatically transformed to include a £2 million Relaxation Burrow spa area which completed construction last year.   

Perched by the edge of a stunning lake, the spa area offers total tranquillity, boasts unique attractions including Swedish sauna, an aromatherapy steam room, halotherapy salt chamber and Roman inspired bath and hot tubs, and has recently unveiled a range of bespoke spa treatments ranging from an IMAGE Skincare personalized facial, or a herbal green tea massage, to a full body ritual inclusive of skin exfoliation, scalp relaxation and leg energizer.

The Rabbit is also the first hotel in the island of Ireland to offer a heated lakeside beach complete with a Lake Bar, sunken lounge and plush cabanas for a laid back, luxurious experience. A Day Spa package with full spa access, lunch, and 60-minute spa treatment is launching on 1st October.

In addition to the accommodation, spa and bar and restaurant offering, The Rabbit Hotel & Retreat also boasts a unique banqueting suite and wedding venue - The Loft - offering unabridged luxury in a magical setting, with high vaulted ceilings, chandeliers adorned with foliage, marble dining tables, dramatic fireplaces and a stunning romantic lake view from the spacious outdoor terrace.

Lynsey Gordon, General Manager at The Rabbit Hotel & Retreat said:

“We are proud and honoured to be recognised by the AA at these most prestigious awards.  This is a fantastic endorsement of all the hard work that has gone into the extensive redevelopment at The Rabbit Hotel & Retreat.  

This award reinforces our unwavering commitment to delivering an outstanding experience and recognises our team's talents, dedication and efforts. We are incredibly grateful to all our guests for their support and we look forward to creating many more memory-making moments at The Rabbit Hotel & Retreat.”  

Galgorm is renowned for creating world-class hospitality experiences throughout their award-winning properties in Northern Ireland. Galgorm has received numerous awards and accolades for their stellar service and offering, including receiving the Four AA Red Star Award for excellence in quality and hospitality last year, as well as previously holding the coveted title of Global Luxury Spa Hotel of the Year. 

Since opening, The Rabbit Hotel & Retreat has been included in numerous prestigious listings including the Irish Independent’s #Indo50 Top 50 Hotels to visit on the island of Ireland.

For more information, please visit 

https://www.rabbithotel.com/

For further information about the AA Hospitality Awards 2022, please visit: 

https://aahospitalityawards.com

Galgorm ‘goes green’ on St. Patrick’s Day with launch of new Sustainability Plan with the aim to be carbon neutral by 2030.

Northern Ireland’s Galgorm Collection today unveiled a detailed plan of action to achieve carbon neutral status by 2030 in a bid to become the first premier hospitality group on the island of Ireland to go fully green as part of a new sustainability commitment.

Comprising the global award-winning Galgorm with its Thermal Village & Spa, the Rabbit Hotel & Retreat in Templepatrick and the Old Inn, Crawfordsburn, as well as two Belfast city centre restaurants, Fratelli and Parisien, Galgorm Collection’s new Green Policy 10-Point Plan will cement its position as one of the UK and Ireland’s most successful and ambitious hospitality leaders.

From waste management to water use, energy and transport, every area of the Collection’s operations will be positively impacted by its initial first-stage plans to 2026 – ultimately becoming carbon neutral across the entire estate by 2030.

As the largest property in the Collection spanning 380 acres, Galgorm is currently progressing installation projects to commence later this year in both solar and hydro power, harnessing the power of the River Maine which flows through Galgorm Estate.

An additional 3,000 native trees will also be added at Galgorm with a focus on improving biodiversity in the area. Galgorm is also engaged in activity with a number of partners in the local area to further enhance green space and open up access to the estate with additional walkways and cycle networks.

Galgorm Collection has also pledged to introduce a fleet of zero-emission vehicles and to increase the number of EV chargers available across all its properties.

With a focus on its guests, the comprehensive plan also prioritises a sustained focus on healthy living, wellbeing and diversity. Key initiatives include introducing new outdoor pursuits at Galgorm, developing a new £250,000 state-of-the-art fitness suite at The Rabbit Hotel & Retreat, developing an outdoor spa at The Old Inn and introducing a refreshed wellbeing programme and revamped menus focusing on healthy eating across all properties.

Commenting on the launch, Tara Moore Head of Spa Operations and Chairperson of the Sustainability Committee said:

“Carefully considered and consulted at every level, our sustainability pledge and plan of action will realise our goal to create an exciting, fully sustainable destination that works for the environment, our guests, our team and communities.

We are open, transparent and ambitious in our plans and we are committed to continually reviewing and reporting on our progress and successes in the months and years ahead as part of our shared cleaner, greener future.”

At the heart of Galgorm’s ongoing and established plans is a focus on supporting local communities. From litter picks to charity fundraising events in aid of partners the Simon Community and Community Rescue Service, Galgorm’s team of over 800 employees are actively engaged in a programme to give back and support communities across Northern Ireland.

In April 2020, Galgorm donated £750,000 worth of experience vouchers to the Northern Health & Social Care Trust frontline staff in recognition for their hard work, bravery, and commitment to helping patients throughout the COVID-19 pandemic.

Additionally, Galgorm Collection confirmed the rollout of an enhanced benefits package for all eligible team members last October, including a £1 million investment into premium private health care cover over the next five years as part of its ongoing commitment to investing in its people.

Historic luxury hotel in Crawfordsburn reopens on 3 September under new ownership by premier hospitality group Galgorm Collection

Galgorm Collection today revealed plans to throw open the doors of its newest venture and welcome guests and visitors back to The Old Inn, Crawfordsburn from Friday 3 September.

Galgorm Collection confirmed the purchase of the luxury hotel in the picturesque village of Crawfordsburn in a multi-million-pound deal earlier this year. The highly anticipated opening follows an ambitious £1 million investment to revitalise and upgrade the historic destination, in line with other Collection properties.

Guests and visitors can enjoy the new-look 1614 Bar whilst the refurbished 120-seater Old Inn restaurant offers diners a brand new menu that marries homely classics with modern dining, featuring French-inspired dishes, seafood and salads. Exuding a relaxed yet elegant vibe, the restaurant also incorporates a large outdoor patio providing a front row view of Crawfordsburn Country Park.

Plans are currently under way to upgrade each of the hotel’s 32 individually-styled bedrooms, with junior suites incorporating bespoke finishing touches including a free-standing copper bath whilst the larger suite boasts its own private balcony complete with hot tub. The exclusive Cottage accommodation situated in the grounds of The Old Inn will also come complete with its own secluded outdoor hot tub for the ultimate tranquil forest bathing experience.

The development of a brand-new Tree Top Spa, featuring a variety of attractions including a vitality pool, two hot tubs, steam room and sauna and forest view relax space are also progressing. Additionally, plans to reimagine the hotel’s two wedding spaces are due to be revealed in the coming months, with refurbishment expected to be complete by early 2023.

The announcement comes as the hotel revealed its new brand assets which includes a fresh new logo and website – 

theoldinn.com

Colin Johnston, Galgorm Collection Managing Director, said:

“After more than four months of extensive renovations and a strategic investment of £1 million, we’re excited to finally reveal The Old Inn’s brand new look and to welcoming guests and visitors from Friday 3 September.

The Old Inn is one of Northern Ireland’s most historic hotels and our refurbishment works have been carefully considered to retain the property’s charm whilst updating the offering and experience for a new generation. We’ve significantly invested in remodeling the bar and restaurant area, upgrading room specifications and constructing a brand new outdoor spa area which will open in the new year.

We’re delighted to throw open the doors to visitors and guests alike and to welcome back the full Old Inn staff team to deliver the first-class service which Galgorm is renowned for. This has been a long-awaited project and we’re already experiencing strong demand for bookings, with the new website now live and available for booking overnight stays, dining experiences and private event hire.”

Occupying a prominent 1.5-acre site in the heart of Crawfordsburn village, the property is located adjacent to Crawfordsburn Country Park, providing a tranquil escape just 20 minutes from Belfast.

The iconic thatched-roof property is one of the UK and Ireland’s top hotels. With a rich history dating back to 1614 and links to the world-famous local author C.S. Lewis, the Old Inn is primed for a new chapter of growth with Galgorm Collection at its helm.

“The Old Inn represents a strategic investment within the Galgorm Collection portfolio and affirms our commitment to cementing Northern Ireland’s tourism credentials and to broadening our reach of properties across the region. We’re thrilled to add The Old Inn and its fantastic team to our collection and take this iconic property forward into a new era for tourism and hospitality.” added Colin.

The acquisition of The Old Inn adds to the group’s already impressive suite of hospitality assets, which includes the award-winning Galgorm Spa & Golf Resort, the 3AA Rosette River Room Restaurant, Gillies Bar & Grill Restaurant and Fratelli’s. The group also operates Castle Kitchen & Bar at Galgorm Castle Golf Club in Ballymena.

In Belfast, it also operates restaurants Fratelli’s on Great Victoria Street and Parisien, offering a private events space in the iconic Robinson & Cleaver building overlooking City Hall on Donegall Square.

In June, the group opened its accommodation offering at The Rabbit Hotel & Retreat, located in Templepatrick at the site of the former Templeton Hotel, as part of a £10 million investment.

Galgorm is pleased to announce the Academy at Northern Ireland’s premier tournament venue is now powered by Toptracer Range and available to use by golfers of all abilities. 

Most golfers will be familiar with Toptracer from televised global golf coverage. Toptracer technology is used on PGA Tour and DP Tour World coverage to track the shots of the game’s best players. Viewers will have seen it in use when world number one Rory McIlroy won this week’s Hero Dubai Desert Classic on the DP World Tour.

The Galgorm golfing experience just got even better as it becomes one of only a handful of venues in Northern Ireland that has Toptracer technology. “Toptracer is transforming the everyday driving range experience, where guests of all ages and ability can play a variety of fun and skill-based games. They can compete against friends, see their shot trace, and receive instant data on interactive game screens in the dedicated bays.

“We are delighted to partner with Toptracer and for Galgorm to become the latest Toptracer Range in this part of the world,” explains Ross Oliver, Director of Golf at Galgorm. “Toptracer technology brings the range experience to a whole new level and it’s great that we can roll it out here at Galgorm to complement the other top-class facilities we have on site.

“This really is a facility for golfers of all ability, and for non-golfers who perhaps want to try the game but have never been sure how to get started. At Galgorm, anyone can use the Toptracer Range; it’s a great option for warming up before your game or your group golf day, beginners can hit their first shots, while elite players can work on their game and get the data and feedback they require.”

The new Toptracer Range can also be enjoyed socially where friends can get together to play their favourite virtual courses. Toptracer is a great experience for families to spend a few fun hours before grabbing a bite to eat at Castle Kitchen + Bar or enjoying the newest clubhouse offering in the Barn. Similarly, hotel guests at the resort can now enjoy a new leisure activity as part of their stay.

Toptracer is the market leader in range technology and has over 750 installations globally, including renowned venues such as the Home of Golf at St Andrews Links. It is also the ‘Official Range Technology’ of the PGA of America. Toptracer technology has transformed the range experience and now golfers in Northern Ireland have a new facility they can use at Galgorm. Bays at the Toptracer Range at Galgorm are currently available on a first come, first served basis.

Galgorm is already recognised as Northern Ireland’s premier tournament venue. It is home to the ISPS HANDA World Invitational that will be played from August 17-20, 2023 as a $3 million tri-sanctioned event between the DP World Tour, LPGA Tour and Ladies European Tour

Northern Ireland's premier luxury destination collects hat trick of awards for excellence across its accommodation, spa and restaurant offering

Galgorm has scored a hat trick of awards for excellence at this year’s World Luxury Hotel Awards, cementing the Resort’s status as Northern Ireland’s premier luxury destination and elevating the region’s tourism credentials to the global stage.

Recognising Galgorm’s globally renowned, award-winning golf course, which has played host to the Irish Open and is home of the ISPS Handa World Invitational, the Resort was crowned ‘Best Luxury Golf Resort’ in Europe whilst also collecting the title of ‘Best Luxury Golf Resort Spa’ for Galgorm’s award-winning and internationally acclaimed Thermal Village & Spa.

The Resort’s 3 AA Rosette restaurant, The River Room, was also celebrated for its exceptional food, with Head Chef Chris Rees winning the accolade of ‘Best Head Chef’ in Northern Europe, a testament to his commitment to outstanding quality and culinary excellence.

The 15th World Luxury Hotel Awards were held this year in Mauritius and celebrate the best in world-class hotel service excellence, representing the pinnacle of achievement in the luxury hotel industry.

This year, Galgorm was one of only five resorts around the globe to receive the prestigious regional title and one of only three hotels in the island of Ireland to be officially recognised by the awards.

Galgorm Collection Managing Director Colin Johnston said;

“We are thrilled to be recognised by the World Travel Awards for our sustained commitment to excellence and outstanding achievement in the international luxury hospitality industry and to receive three highly coveted awards across our accommodation, spa and restaurant offering.

As the region’s premier luxury tourism destination, we are committed to further developing our world-class hospitality provision and we have invested heavily in the Resort in recent years to expand our accommodation and spa offering and offer an unrivalled, luxury experience.

The awards offers us a chance to showcase our unique offering to a global audience and gain worldwide recognition for our best-in-class facilities and service, competing with some of the world’s most acclaimed hotels, and promoting Northern Ireland as a must-visit destination.”

Voted by guests, travellers and industry players alike through an online public vote, the awards reflects the hard work and dedication exhibited by the exceptional team at Galgorm and its unparalleled service offering.

Attended by guests from across the globe, the awards took place at a prestigious ceremony in Trou aux Biches Beachcomber Golf Resort & Spa, Mauritius, on Saturday 9 October.

World Luxury Awards Marketing Director, Michael Hunter-Smith, said;

“We congratulate this year’s winners. True luxury is not easily attained. It takes highly efficient and dedicated staff who are willing to go the extra mile and stop at nothing to ensure that every guest feels cared for and that no challenge goes unresolved. This is the definition of luxury. It is what makes the winners shine.”

Over the past ten years, Galgorm has invested more than £60 million into its facilities and has plans for further expansion of over £30 million by 2027. The investment has helped lead to a string of accolades for the Resort as it takes its place on the world-stage as a luxury spa destination, beating competition from some of the world’s most iconic spa retreats.

Since 2019 Galgorm has dramatically transformed its offering, expanding its hotel and lodging accommodation. This included the upgrade of standard rooms to superior, additional cottage suites and the introduction of three residencies all with private hot tubs, sleeping between 10 and 12 guests.

The award-winning Thermal Spa Village has also been extended across three acres. A £2 million investment into the Resort’s Thermal Spa Village in 2020 included the opening of a new Palm House bar, vitality pool, additional relaxation areas, saunas, hot tubs and a brand new salt cave to accommodate spa visitors. Galgorm was also recently named Best Spa Experience within the UK and Ireland at the Condé Nast Johansens Awards for Excellence 2021 and crowned Resort Spa of the Year at the World Spa & Wellness Awards 2020.

The Resort has also played host to a range of global events including the World Luxury Spa & Restaurant Awards, host to the R&A and patrons of the 148th Open Championship and host to the 21st National Golf Tourism Conference and 2018 Gala Irish Golf Awards.