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 Galgorm Collection unveils groundbreaking new loyalty scheme in Northern Ireland: A new chapter in Luxurious Loyalty

News

05/02/2024

Galgorm Collection unveils groundbreaking new loyalty scheme in Northern Ireland: A new chapter in Luxurious Loyalty


Galgorm Rewards employs digital tech to elevate the guest experience into 2024 and beyond with an unrivalled rewards programme across its entire portfolio

Galgorm Collection, renowned for its legacy in luxury hospitality, has officially launched a new, groundbreaking loyalty initiative, Galgorm Rewards. 

As the first of its kind for a Northern Irish independent hospitality group, this programme encompasses the Galgorm Collection portfolio; Galgorm, the Rabbit Hotel & Retreat, The Old Inn, and the esteemed Fratelli and Parisien restaurants in Belfast.

Creating endless opportunities to save, the new ‘Galgorm Rewards’ programme redefines guest experiences, creating a seamless and rewarding journey across all properties, enabling registered visitors and guests to unlock real value and new possibilities when they redeem their points for a variety of Galgorm Collection reward vouchers which they can use themselves. 

Designed with simplicity in mind, the loyalty programme is complimentary to join, meaning every visit now comes with the added allure of earning points towards exclusive rewards. Guests can start to enjoy the benefits when they register, with 1 point gained for every £1 spent across any of its hotels or venues. Rewards span across all properties and can vary from either a pampering spa day to an exquisite dining experience or a serene retreat.

Effective immediately, the new loyalty programme means visitors and guests can check their balance and redeem their Galgorm Rewards at any time. The App is available to download at the Apple App Store and through Google Play. 

Elaine Kelly, Project and Systems Manager at Galgorm Collection said, "At Galgorm Collection, we believe that every guest should be treated to a remarkable and memorable experience. Galgorm Rewards is our way of thanking our valued guests by adding an extra layer of joy to their visits. It's our gift—a token of appreciation for choosing us. The groundbreaking initiative is safe, simple and easy to use so that our guests can enjoy more of what they like most.

As the region’s first independent hotel group to introduce a digital loyalty reward scheme, our newest innovation underpins our reputation as a future-focused market leader committed to delivering hospitality excellence in every area.”

The new initiative marks the latest in a series of major milestones across the entire Galgorm Collection.

In December, Galgorm was named as the best UK Spa at the AA Hotel Spa awards, with its thermal village gaining the award due to its exceptional and exemplary spa standards and outstanding wellness experiences. It also won an unprecedented six awards at the prestigious 2023 World Luxury Awards hosted in Athens and secured the Best Destination Spa 2024 title at the recent Conde Nast Johansens Awards in London.

One of its newest properties, the Old Inn in Crawfordsburn, a historic landmark exuding timeless sophistication, became its latest venue to secure AA 4 Star Silver rating and a prestigious AA Rosette for Culinary Excellence. Since being acquired by Galgorm Collection in 2021, The Old Inn has already achieved a listing within Ireland’s Blue Book 2023 and was also named in the Irish Independent’s ‘FAB 50’ Top Stays in Ireland 2022.

“At Galgorm Collection, we listen to the needs of our guests and then innovate to ensure their experience is the best it can be – and there is plenty to enjoy,” Galgorm Collection Group Marketing Manager Victoria Brown said. “As we continue our focus on innovation, pushing the boundaries in loyalty and service, our new Galgorm Rewards programme marks an important milestone in our growth and in enhancing our guests’ overall experience every time."

Galgorm Collection also became the first hospitality group on the island of Ireland to achieve official ‘Great Place to Work’ certification, based on exceptional employee experience.

A major local employer, Galgorm Collection has dramatically scaled up its hospitality footprint and workforce over the last decade following a £90 million investment into the ongoing expansion and refurbishment of its flagship property Galgorm, with its latest investment project aiming to add new accommodation types and spa facilities by 2027.

Committed to working towards a sustainable future, protecting the environment, and reducing its carbon footprint through its Green Policy 10-Point Plan, Galgorm recently became the first hotel in Northern Ireland to achieve gold in two top sustainability accolades from Green Tourism in recognition of its “exceptional commitment to sustainable practices.” 

For more information and to download the Galgorm Rewards App, visit:

 

Chcocolate sponge  recipe  blog post galgorm Galgorm

Eat & Drink

11/08/2025

Recipe | Valrhona Jivara Chocolate & Salted Caramel Sponge | Afternoon Tea Week


Valrhona Jivara Chocolate & Salted Caramel Sponge

Afternoon Tea Week is here and we’re letting you in on one of our sweetest secrets, the Valrhona Jivara Chocolate & Salted Caramel Sponge! Crafted in-house by our pastry chefs and a guest favourite from our new Afternoon Tea menu, this chcoclate sponge heaven treat is best enjoyed with a freshing brewed cup of tea, or for an extra celebration, a glass of champagne! 

 

Yield: 25 individual cakes (25g each)

Components:

  • Chocolate Sponge Cake Batter
  • Salty Caramel Topping

  • Jivara Chocolate Glaze

  • Caramel Crisp Garnish

 

Chocolate Sponge Cake Batter

Ingredients:

  • Unsalted Butter – 195g

  • Fine Sea Salt – 5g

  • Caster Sugar – 118g

  • Vanilla Essence – 8g

  • Egg Yolks – 78g

  • Light Brown Sugar – 48g

  • Plain Flour – 156g

  • Cocoa Powder – 39g

  • Baking Powder – 2g

 

French Meringue:

  • Egg Whites – 118g
  • Caster Sugar – 30g

 

Method:

  1. Cream butter, caster sugar, salt, and vanilla until pale and smooth.

  2. Whip yolks with light brown sugar until ribbon stage (approx. 45°C), then fold into the creamed butter.

  3. Sift and fold in dry ingredients (flour, cocoa, baking powder).

  4. Prepare meringue: whip whites and gradually add caster sugar until stiff peaks form.

  5. Fold meringue into batter in three stages, keeping the mixture airy and smooth. Reserve for assembly.

 

Salted Caramel Topping

Ingredients:

  • Caster Sugar – 150g
  • Water – 38g

  • Liquid Glucose – 10g

  • Warm Cream – 70g

  • Vanilla Bean – ¼ pod, split & scraped

  • Unsalted Butter – 105g

  • Fine Sea Salt – 0.5g

 

Method:

  1. Combine sugar, water, and glucose in a saucepan. Cook to a dark amber caramel (approx. 180°C).

  2. Deglaze with warm cream infused with vanilla bean, stirring carefully.

  3. Remove from heat, stir in butter and salt until smooth.

  4. Emulsify with a hand blender until glossy and homogeneous.

  5. Chill until thick enough to pipe but still soft.

Assemble & Bake

  1. Preheat oven to 160°C.

  2. Pipe 25g of chocolate batter into mini moulds.

  3. Bake for 12–15 minutes or until the cakes spring back lightly.

  4. Cool cakes completely on a wire rack.

 

Finishing Touches

  1. Using a piping bag with a fine round or flat nozzle, pipe long, delicate strips of the Salty Caramel Topping across each mini cake.

  2. Optionally, dip the sides or top in Jivara chocolate glaze and garnish with caramel crisp pearls.

  3. Allow to set at room temperature before serving.

Top Five Reasons for a Resort Wedding

Weddings

12/03/2024

Top Five Reasons for a Resort Wedding


Whether engaged or simply wistfully dreaming of what your ideal Wedding Day will be like, it’s almost certain you have considered the minor detail of potential venues. Choosing a destination is no easy task and couples are now more than ever spoiled for choice when it comes to venues; barns, castles, hotels, even music halls, the list goes on! While aesthetics play a major role, have you considered the onsite amenities, customer service and accessibility for your guests? To assist you with your decision making we have pulled together just a few reasons why you should consider a full-service resort wedding.  

 

1. Convenience

It is safe to say that every couple hopes to reminisce in years to come on the day they invited their nearest and dearest to celebrate the moment you said “I Do’. Savour quality time with your loved ones, particularly those who have travelled great distances, by having one central location for your guests to stay. With 125 rooms including suites, deluxe, superior and standard rooms as well as self-catering cottages, shepherd's huts and log cabins, Galgorm offers accommodation to suit each and every type of guest. Afford yourself the peace of mind that with fewer moving pieces, there is less chance of mistakes being made. 

 

2. Ceremony Rooms

Why not try somewhere more unusual for your wedding ceremony? Galgorm is home to two stunning and equally unique venues offering a magical backdrop for a civil ceremony or exchange of vows. Hosting your ceremony and celebrating your wedding reception mere yards away from one another minimises the moving pieces and allows your guests to virtually forget about their car keys for the day, focusing entirely on embracing your fairytale romance. Make the most of the time you have saved travelling between venues and have your wedding photography complemented by the stunning grounds of Galgorm. Our selection of trusted suppliers are specialists at delivering those lesser-known Galgorm shots guaranteed to wow time and time again, all seasons considered. 

The traditional Phantom House nestles against the backdrop of ancient rolling woodland and gently flowing waterfalls, boasting original stonework, Aga fires and a private balcony overlooking the river. The Ghost House offers a completely magical setting, adorned with elegant drapes, and twinkling candles. Both locations offer outdoor options for the brighter seasons and are the ultimate in timeless romance.  

 

3. On-site Pampering

During the final few days in the run-up to the main event, the last thing you wish to be doing is frantically traveling from A to B all in the name of pre-wedding pampering. Relax and unwind in the serene surroundings of Ireland’s first award-winning Thermal Spa Village. Gather your thoughts as the flurry of excitement builds and take some time to embrace a moment of tranquillity in the most beautiful, calming surroundings our our three different spa gardens. If it's time for two you desire, relax and unwind post-wedding with a private Bathing Experience. Nestled among the olive trees and apple orchard of the Walled Garden or alongside the River Maine. 

 

4. Stress-Free Planning

More often than not, your dream Resort can offer a range of all-inclusive packages, particularly beneficial when organising a wedding from afar. At Galgorm, our team of highly experienced Wedding Planners have devised a number of packages that draw on the experience of selective and highly respected experts in their field. After all, planning is part of the experience so ensure you soak up the atmosphere and enjoy the fun stuff while rest assured that every detail is being taken care of. 

 

5. Experienced and Devoted Staff

Last, but certainly not least, rest assured that from the moment you inquire about hosting one of the most memorable events of your life, each intricate detail will be taken care of in a manner of sheer professionalism, with each member of staff devoted to ensuring a successful event. Your Resort will be no stranger to hosting weddings and yet you will feel as though your celebrations are as unique as your love for one another. 

Ael Galgorm

News

27/02/2025

Galgorm Collection supports Larne social enterprise to rebuild key training facilities


Galgorm Collection donates £7,000 to support Access Employment Limited (AEL) following damage from Storm Éowyn

As part of its continued commitment to supporting local communities, Galgorm Collection has donated £7,000 worth of funding for Access Employment Limited (AEL), a Larne-based social enterprise that provides training, employment, and social opportunities for people aged 16 to 60 with learning difficulties, health conditions, and social disadvantages.

The leading hospitality group’s donation will directly support AEL in repairing the damage caused by Storm Éowyn to the poly-tunnels in Naggy Burn Garden Centre, a vital resource for AEL’s horticulture training program. These poly-tunnels allow service users to develop skills in gardening and help them to supply fresh ingredients to AEL’s Lunchbox Café at Larne Community Hub.

AEL offers a diverse range of training and employment opportunities, including horticulture, catering, production, online retail, and packaging experience - all designed to help service users gain workplace experience and qualifications.

Galgorm blog images x Galgorm

Spa

08/04/2025

Galgorm introduces Europe’s first Augmented Massage experience to innovative spa treatment offering


Galgorm, Northern Ireland’s premier luxury hotel and spa resort, has announced the launch of a revolutionary spa treatment, which combines therapeutic expertise with state-of-the-art wellness technology to deliver a unique motion-to-sound ‘augmented massage’ experience tailored to individual client needs. 

The first spa treatment of its kind in Europe, the new Symphony of Touch treatment transforms the traditional wellness journey by blending advanced technology with the artistry of therapeutic touch, creating a deeply personalised experience that evolves in real-time with the movements of the therapist.


Ifa Galgorm

News

26/02/2025

Galgorm Partners with Irish FA to Shape the Future of Football


Groundbreaking partnership secured with Galgorm to locate state-of-the-art football centre in Ballymena

The Irish Football Association today confirmed details of its plans to create a new state-of-the-art, multi-million pound National Football Centre as part of a significant strategic investment which will inspire a new generation to reach their full potential.

Located on a 50-acre site opposite the renowned Galgorm near Ballymena, the new facility expects to feature world-class pitches and cutting-edge training facilities, fully realising the association’s ambition to create a project that will become the beating heart of Northern Ireland’s football community, supporting both elite and grassroots players.

A range of potential opportunities were explored across the country and, following a comprehensive review of all the options, Galgorm was chosen as the most compelling, best-fit opportunity to develop the facility.

Confirmation of the plans represent the Irish FA’s long-standing strategic priority to create a facility that will nurture elite talent, support youth development and bolster team performance. It is also designed to serve Northern Ireland’s international squads whilst aiming to support the charitable and community activities of the Irish FA Foundation, and marks a bold investment in the future of the game.

Irish FA President Conrad Kirkwood underscored the project’s far-reaching impact: 

He said: "Realising this project will significantly benefit our teams and players, creating an impressive football campus and leaving a lasting legacy for future generations.

“We anticipate the National Football Centre being a bespoke, world-class facility with a distinct Northern Ireland identity, serving players of all ages, both male and female, while also benefiting the local community and grassroots football.”

 

 Galgorm

Golf

02/02/2023

Toptracer Range at Galgorm officially opens and is available for all golfers


Galgorm is pleased to announce the Academy at Northern Ireland’s premier tournament venue is now powered by Toptracer Range and available to use by golfers of all abilities. 

Drone Galgorm

News

03/02/2025

A New Era of Luxury: Galgorm Resort Joins Prestigious Elegant Hotel Collection


 

Galgorm Resort, Northern Ireland’s premier luxury resort and spa, has been announced as the latest independent prestigious hotel to join

, the pioneering luxury soft brand that recently celebrated its first anniversary.

Set within 500 acres of parkland on the North Antrim Coast, Galgorm Resort enhances the Elegant Hotel Collection, meeting the high standards expected of member hotels, bringing the total exclusive membership to 32 properties worldwide.

Featuring 201 luxurious accommodations, the resort offers a diverse range of options, including Deluxe, Junior, and Signature Suites, Log Cabins, Cottage Suites, Shepherd’s Huts, Forest Dens, and exclusive Residences. Ideally located near both Belfast airports, Galgorm also boasts a selection of award-winning restaurants and bars, as well as extensive conference and banqueting facilities catering to both leisure visitors and corporate groups.

Forest den   blog Galgorm

News

03/06/2024

Galgorm invests £3 million to add new Forest Dens to luxury accommodation collection


Northern Ireland’s premiere luxury hotel, Galgorm has added a stunning new range of accommodation to its collection, with a £3 million investment.

Having already invested £60 million since 2010, Galgorm secured its position among the world’s premier tourism destinations in 2021 when it announced a further £30 million investment to expand and enhance its resort and spa facilities by 2027.

The new Forest Dens represent £3 million of that investment phase and are the first element of the ‘Forest Garden’ at Galgorm. The expansion to the Thermal Spa Village is due to follow in summer 2025, complete with forest walks, wood-fired sauna, hot tubs and a rope bridge connecting the Thermal Spa Village on both sides of the river.

 

Colin Johnston, Managing Director at Galgorm, stated:

“Our commitment to maintaining Galgorm’s standing as a world-class, award-winning tourism destination has driven us to invest and innovate continually over the last number of years. This latest £3 million investment is a testament to our dedication to offering premium and authentic experiences to our guests.

The introduction of the Forest Dens marks a unique addition to our accommodation portfolio, providing guests with an exceptional opportunity to immerse themselves in nature while enjoying the luxury and tranquillity that Galgorm is renowned for.

With further substantial investments on the horizon, guests can look forward to even more exciting developments, including the expansion of our Thermal Spa Village next summer.”

 Galgorm

Golf

01/12/2022

Galgorm welcomes Dave Pelz short game school to Northern Ireland


Galgorm is delighted to announce one of the world’s leading short game coaches Dave Pelz will set up his Scoring Game School at the Northern Ireland venue to serve as one of his main European coaching hubs.

Untitled design Galgorm

News

30/07/2024

New 15-Acre Woodland Project Completed at Galgorm Resort


Mid and East Antrim Borough Council, in collaboration with Galgorm Resort and The Woodland Trust Northern Ireland’s Emergency Tree Fund, proudly announces the creation of a magnificent 15-acre woodland at Galgorm.

Through this ambitious project, 7,500 native trees, including Irish oak, hazel, birch, wild cherry, and others, have been meticulously planted. This diverse mix of species forms a vital protective buffer for Galgorm Wood, one of Ireland's precious ancient woodlands nestled along the River Maine between Galgorm Resort and Cullybackey.

Ancient woodlands, continuously thriving since 1660, are a rarity in Ireland, harbouring a rich tapestry of ground flora. This unique ecosystem offers visitors an enchanting experience, showcasing rare flowers and plants in their natural habitat.

The newly established woodland is set to significantly enhance local wildlife habitats. It provides essential nesting and feeding sites for birds, shelter for mammals, and a rich source of pollen for pollinators. These native trees are perfectly adapted to bolster the local ecosystem, ensuring its resilience and diversity.

Mayor of Mid and East Antrim Borough Council, Alderman Beth Adger MBE, expressed her enthusiasm: "It’s fantastic that the Council is demonstrating its climate commitment through initiatives like this Climate Canopy project. This woodland will benefit not only our generation but will provide beauty and enjoyment to people and vital habitat for wildlife for hundreds, if not thousands, of years."

This initiative forms part of Galgorm Resort’s broader commitment to being fully carbon neutral by 2030, pledging to be the first premier hospitality group on the island of Ireland to go fully green.  Galgorm’s dedication to a sustainable future was further unscored by being awarded with Green Tourism and Green Meetings Gold credentials. 

Mid and East Antrim Borough Council is dedicated to furthering such impactful projects. Funding is available for additional initiatives on sites larger than 0.5 acres. For more information and guidance, please call 07552250257 or email trees@midandeastantrim.gov.uk.

Blog thumbnail Galgorm

Awards

29/07/2024

From Bali to Ballymena: World Luxury Awards Selects Galgorm as Host


Galgorm, Northern Ireland’s globally renowned luxury hotel and wellness destination, has been chosen to host one of the world’s most prestigious hospitality award ceremonies, the World Luxury Awards 2024.

The glittering grand gala is set to attract over 200 guests including VIPs, luxury hotel, spa and restaurant owners from countries across the globe, along with international media.

 

Galgorm is privileged to have been selected as the European host venue for the Awards on 19 October 2024, with a second ceremony taking place in Ayana Resort & Spa in Bali on 16 October.

This is only the second time the awards have been held in the UK or Ireland with organisers choosing to return once more to the Galgorm venue after it successfully hosted the event in 2018.

 

John McGrillen, CEO of Tourism NI, said:

We are delighted to see the return of the World Luxury Awards to Galgorm Resort this year following the success of the event in 2018.

Having the opportunity to welcome more than 200 luxury hospitality owners to Northern Ireland allows the destination to truly showcase internationally its sustainable, inclusive and innovative year-round, world-class tourism offering.”

 

Established in 2006, the Awards are accepted as the pinnacle of achievement for the luxury hospitality sector worldwide. Covering hotel, spa, restaurant and travel categories, they stand to reward and congratulate those which have excelled in their offering as voted by guests, travellers and industry players alike. Accolades are presented to winners on a country, regional, continent and global basis. 

 

Speaking about the honour of hosting the ceremony, Colin Johnston, Galgorm Managing Director said;

This is truly a wonderful glamorous event celebrating best in class for the sector and we are very proud that the World Luxury Awards team have selected our venue as one of the two host locations this year.

“We could not be more thrilled to welcome the crème de la crème of the global hospitality industry to Northern Ireland and Galgorm.

“We are fully committed to enhancing the tourism infrastructure in Northern Ireland by delivering world-class facilities and providing an unrivalled customer experience to attract large events such as the World Luxury Awards. With the support of our loyal suppliers and partners we are excited to showcase our amazing produce, service and entertainment offering and we will ensure every guest receives an exceptional Northern Irish experience during their visit."

 

Joanna Macdonald, Events Manager from the World Luxury Awards said:

We are so excited to return to Galgorm in 2024 as our host for the Awards. We know that a magnificent event is guaranteed at this sensational, venue and we have no doubt each guest will receive a true, warm Irish welcome.

“Hosting an event of this stature is no small feat, every detail needs to be considered and every task and request undertaken with care. We chose Galgorm because we knew their highly professional team will deliver on our requirements and we know that the evening will be thoroughly enjoyed by all.”

 

 

 Galgorm

Golf

09/06/2021

Tom McKibbin Named New Touring Professional for Galgorm


Galgorm is delighted to announce a new long-term partnership with rising star Tom McKibbin, who will represent Northern Ireland’s internationally acclaimed Spa & Golf Resort as its new Touring Professional.

Duality Galgorm

News

09/12/2024

Wellness in Focus: Galgorm’s £250K Partnership with Duality Healthcare


Hospitality in good health as Galgorm Collection and Duality Healthcare partner on innovative staff healthcare initiative in £250,000 investment 

 

Industry leader invests in employee wellbeing with Duality’s new corporate healthcare initiative

 

Galgorm Collection, Northern Ireland’s premier group of luxury hotels, bars and restaurants, has announced the launch of a corporate healthcare membership scheme for its team, delivered in partnership with Northern Ireland’s leading private primary care provider Duality Healthcare, and representing a significant investment by Galgorm Collection of £250,000 over the next five years.

The innovate initiative delivered for Galgorm Collection by Duality Healthcare, and which provides individuals, families and businesses with a host of healthcare services including instant access to private GP care across Northern Ireland, is part of Galgorm Collection’s ongoing efforts to enhance benefits and support for its team.  It will provide convenient and confidential healthcare to help employees with their health and wellbeing needs.

Demonstrating its commitment to employee care, Galgorm Collection is offering Duality’s corporate healthcare offering to all personnel with over one year of service across all the hospitality group’s properties, including Galgorm, The Rabbit Hotel & Retreat, The Old Inn Crawfordsburn, Parisien, Fratelli Belfast, and the newly acquired Galgorm Castle Estate and Roe Park Resort. 

 

John McEvoy, Executive Chairman of Duality Healthcare, commented;

"We’re thrilled to partner with Galgorm Collection to deliver this tailored corporate healthcare offering, ensuring that employees have timely access to medical care and advice. The service offers flexible appointments, including virtual consultations and in-person visits, an annual medical, and a host of other vital healthcare services, giving staff the convenience and discretion to address their healthcare needs without delay. 

Our corporate healthcare memberships include comprehensive support for preventative health measures, chronic condition management, and personalised medical advice, ensuring that employees across all industries receive truly proactive care. 

This initiative underscores Galgorm Collection’s forward-thinking and compassionate approach to supporting employee health and wellbeing in the workplace and sets an inspiring example for all businesses across Northern Ireland to provide much-needed primary healthcare cover for their employees, and we look forward to working with them as they roll out the programme across all their properties."

 

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