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Landmark acquisitions and investment plans represent a major uplift and confidence in Northern Ireland’s hospitality and tourism industry

Galgorm Collection, Northern Ireland's premier luxury hospitality group, today Monday 11 November 2024, announced a landmark £50 million investment in the region’s hospitality and tourism sector following the acquisition of two of the region’s most iconic properties: Galgorm Castle Estate in Ballymena and Roe Park Resort in Limavady.

This combined spend, which includes acquisition costs and a multimillion-pound transformation plan for both properties, represents one of the region’s largest investments in Northern Ireland’s hospitality sector and underlines Galgorm Collection’s position as the leading provider of luxury hospitality in the region.

Galgorm Collection, which owns a suite of leading properties including the iconic Galgorm, The Rabbit Hotel and Retreat, and The Old Inn, acquired the historic, internationally renowned Galgorm Castle Estate in Ballymena and the four-star Roe Park Resort & Spa, set in in a magnificent countryside estate in Limavady, for a combined £28 million.

In addition to acquiring both properties, Galgorm Collection has committed an additional £22 million to enhance the properties and estates over the next five years, further enriching their local, national and international appeal.

Building on Galgorm Collection’s vision for exceptional luxury experiences, this investment promises to transform and confirm both properties as must-visit destinations.

At Roe Park Resort, guests will experience an enhanced family-friendly atmosphere, a new bespoke adult-only spa designed for ultimate relaxation, and continued improvements to its renowned golf offering. The developments will position Roe Park as a top destination for families, golf enthusiasts, and those seeking a luxurious escape.

Meanwhile, golf enthusiasts can look forward to significant developments at Galgorm Castle Estate, as its already impressive golf course is elevated with the bold ambition of becoming the top parkland course in Ireland. Detailed plans will be unveiled in the coming months, solidifying the Estate’s reputation as a premier destination for world class golfing experiences.

 

Colin Johnston, Managing Director of Galgorm Collection, said:

“We are delighted to welcome both Galgorm Castle Estate and Roe Park Resort to the Galgorm Collection family. These are two iconic properties with strong legacies, and we are committed to building on their successes. Our £22 million investment will further enhance their offerings, creating new opportunities for guests to enjoy unparalleled experiences.

“Most importantly, we are excited to welcome the dedicated teams from Galgorm Castle and Roe Park into our collection. Together, we will continue to drive innovation and excellence, shaping an exciting future for these renowned destinations.

“We would also like to extend our heartfelt thanks to the people of Ballymena. As the home of our flagship property, Galgorm, Ballymena has been at the heart of our journey, and its support has been integral to our success. We look forward to continuing our commitment to this community as we grow Galgorm Collection and welcome these new properties into our family.”

 

Conor Murphy MLA, Northern Ireland’s Minister for the Economy, said:

“This significant £50 million investment by Galgorm Collection represents a major boost to the wider economy and local communities and will also help cement the north’s international tourism reputation. Galgorm Collection is already a key player in our hospitality offering and this investment demonstrates their commitment to the sector and is a vote of confidence in the tourism potential here for local and international visitors.

“The investment very much aligns with my economic plan of delivering good jobs and a regionally balanced economy where economic development is felt beyond our main urban centres. This kind of investment helps ensure that the benefits of tourism are felt across the north, supporting long-term growth and prosperity.”

 

John McGrillen, Chief Executive of Tourism NI, added:

“These landmark acquisitions by Galgorm Collection represent a new and transformative milestone for Northern Ireland’s growing tourism industry. The significant investments planned for Roe Park Resort and Galgorm Castle Estate will greatly enhance Northern Ireland’s attractiveness to local, national, and international visitors, helping us drive tourism’s positive impact on the local and regional economy.

“By further developing these iconic destinations, Galgorm Collection is reinforcing Northern Ireland’s reputation as a world-class tourism destination, creating a lasting positive impact on our international brand and the guest experience.”

 

Christopher Brooke, Owner of Galgorm Castle, said:

“We are both delighted and saddened with today’s announcement - developing Galgorm Castle estate from a state of disrepair to a thriving development has been a life’s work. Securing its future was critical and we have now achieved this; it has been an honour and a privilege to have played a small part in Galgorm Castle’s rich history.

“We felt the time was right for the estate to further evolve and becoming part of a larger organisation will help achieve this. In particular, the Galgorm Collection team has the expertise to develop the Castle into something very special. We wish them well on the next phase of Galgorm Castle’s story.”

 

Speaking on behalf of the Roe Park Resort, Alan Wilton, Board Chairman said:

“Roe Park Resort holds a special place in our hearts, and we are extremely proud of the team and all that’s been achieved as we’ve grown and developed. The resort’s continued success is a direct result of the hard work and dedication of our exceptional team. Their commitment to providing top-class service and excellent hospitality is the reason that our guests return to the resort time and again.

“After almost 30 years at the helm, we believe now is the right time to hand over the reins to new ownership, ensuring the resort is poised for the future. This transition marks a significant milestone for Roe Park Resort, and we are confident that this new ownership will bring fresh vision and drive continued growth.

“Galgorm Collection has an outstanding reputation in the hospitality industry, and we are confident that the resort will go from strength to strength under its ownership. We extend our sincere gratitude to those involved in the resort’s success over the last 30 years and wish the new owners the very best of luck as they embark on this exciting new venture. We would also like to thank CBRE who acted for us on the sale.”

Through this significant investment, Galgorm Collection reaffirms its commitment to excellence, innovation, and enhancing Northern Ireland’s standing as a world-class destination for both local and international visitors.

With exciting plans set to unfold over the coming years, this transformational investment will contribute to the continued growth of Northern Ireland’s tourism industry, benefiting both visitors and local communities.

The emotive campaign, featuring Janet’s cover of Time After Time, celebrates the joy of slowing down, spending time with loved ones, and the simple magic of Christmas

Gortin-born singer-songwriter Janet Devlin takes a starring role in Christmas All Around, the festive film from Northern Ireland’s premier luxury hotel group, Galgorm Collection. Janet brings her distinctive voice and storytelling to a cinematic celebration of time, togetherness, and the season’s quiet wonders.

Janet, who has released three studio albums - including her latest, Emotional Rodeo - and authored the 2020 memoir, My Confessional, rose to public attention on ITV’s The X Factor in 2011. For Christmas All Around she performs an emotive rendition of Cyndi Lauper’s Time After Time - celebrated for its timeless message of love, care, and connection, and lending the film a resonant, timeless soundtrack.

At the heart of the festive film lies a simple question: What do you give, when what they really want… is time? The story unfolds across Galgorm Collection’s portfolio of award-winning properties, weaving together four distinct vignettes that explore different ways to spend time well.

Colin Johnston, Chief Executive Officer of Galgorm Collection, said:

“At Galgorm Collection, we’ve always believed that true luxury is about shared experience. Our festive film captures that belief at its most meaningful time of year. Christmas is about connection, reflection and joy, and Christmas All Around is our way of celebrating those moments that truly matter.

“We wanted to tell a story that resonates with everyone, reflecting the many ways time can be enjoyed - together with family, with friends, as a couple, or in quiet moments. Janet’s incredible vocal performance brings deep emotion to the film; her rendition of Time After Time perfectly complements the sentiment we wanted to convey. It’s a beautiful reminder that time, and particularly time spent together, is the most precious gift of all.”

The cinematic film moves seamlessly between four stories, each illustrating a distinct expression of time well spent: from intimate couple moments at Galgorm and family celebrations at Roe Valley Resort, to friends enjoying shared experiences at The Rabbit, and moments of peace at The Old Inn.

The film lingers on laughter, surprise, wonder and quiet reflection, highlighting the personal and memorable experiences that define time spent together at Christmas, while Janet’s powerful rendition of Cyndi Lauper’s 1983 classic threads through the stories, guiding viewers through the emotional journey.

Janet Devlin added:

“It was an absolute pleasure to feature in Galgorm Collection's festive film. Time After Time has always been one of my favourite songs and I feel it's a natural fit for a story that speaks so sincerely about togetherness and slowing down. The film has warmth and humanity, and speaks on a subject that's very close to my heart. I go home every single year for Christmas to spend time with family and friends, so I was honoured to be a part of something which carries that message and brings that story to life."

Running throughout the festive season across television and digital channels, Christmas All Around with Janet Devlin will officially launch this evening (Thursday 13 November) on UTV, and captures the timeless magic of a Galgorm Collection Christmas - indulgent yet heartfelt, elegant yet familiar - with every frame inviting viewers to pause, reflect, and celebrate time together well spent.

Watch Christmas All Around,

here on our YouTube Channel.

 

Galgorm warns up to 75% of jobs in the sector could go by Christmas.

The managing director of one of Northern Ireland’s largest hospitality groups is calling on the Northern Ireland Executive to urgently find a safe and sustainable way to protect the sector from the devastating impact of any new lockdown restrictions.

The Executive will meet later on Thursday to review the recent rise in Covid-19 cases in Northern Ireland and is expected to discuss measures to mitigate its spread.

Galgorm Collection Managing Director, Colin Johnston, who runs Northern Irelands premier luxury Galgorm Spa & Golf Resort, is warning the Executive that unless a balanced way forward is found to protect health, jobs and livelihoods, up to 75% of jobs within the sector could go by Christmas.

“The industry reopened at the start of July and has been trading safely and sustainably during this time. If this cannot continue, our people must be in a position to be able to provide for their families. In the face of the very serious issues being discussed, support must be found to ensure that the entire hospitality sector and all its potential is not lost for at least an entire generation,” Colin Johnston said.

The stark reality is that if we enter another period of lockdown without any measures in place to safely sustain the industry, and a vital component of our economy, up to three quarters of hospitality jobs will be lost by Christmas.”

More than 750 team members are employed at Galgorm Spa & Golf Resort, with 900 employed across the Galgorm Collection range of hospitality businesses which includes Café Parisien and Fratelli in Belfast, The Rabbit at Templepatrick and Castle Kitchen and Bar in Ballymena. The company has invested more than £60 million in the sector over two decades.

Colin Johnston said, “As a resort that places the health and safety of our guests and team members as our absolute priority, we understand that everyone’s health is vitally important however we must urgently find a way forward to protect jobs and livelihoods and the very future of tourism and hospitality industry in Northern Ireland.”

The Northern Ireland tourism industry accounts for more than 65,000 jobs and was on track this year to deliver a record £1 billion in visitor spend. In recent years, Northern Ireland has cemented its status on the world stage as a must-visit destination with its rich tourism, culture and heritage offering supplemented by major international events including The Open Championship in July last year.

Earlier this year, Tourism Northern Ireland launched a new destination brand, ‘Embrace a Giant Spirit’, to promote Northern Ireland on the national and international stage. The Northern Ireland Tourism Alliance, established in 2018, had also forecast the sector would an additional 25,000 future jobs based on its growth potential.

One of the world’s premier, luxury hotel and spa resorts, Galgorm’s Colin Johnston is now calling for greater clarity from the Executive in relation to its plans, strategy and expected outcomes from its interventions and stressed the need for much greater contact and collaboration with the tourism and hospitality sector so that decision makers can clearly understand the impacts of the measures being taken.

Colin said, “We requested to meet with the Minister of Health, Robin Swann, and his advisors, on 18th August to open a meaningful dialogue and to create a forum where information and views could be routinely shared. Unfortunately, this was never reciprocated. We must have a collaborative approach to find the best way forward for the sake of our economy, our people and everyone’s health and wellbeing.”

Galgorm Spa & Golf Resort reopened on 27th July, following an 18 week shut down, in line with public health and government guidance and has been a champion for the industry nationally and internationally in prioritising the health and safety of its team members and guests.

The Resort was one of the UK’s first hospitality businesses to secure the new AA COVID Confident Mark for its health and safety commitment and was also a champion for the ‘We’re Good to Go’ industry standard, in partnership with Tourism Northern Ireland and Visit Britain.

For more information visit www.galgorm.com or for more information on Galgorm Spa & Golf Resort’s Hygiene Commitment visit

www.galgorm.com/ourcommitment.html.

Hospitality in good health as Galgorm Collection and Duality Healthcare partner on innovative staff healthcare initiative in £250,000 investment 

 

Industry leader invests in employee wellbeing with Duality’s new corporate healthcare initiative

 

Galgorm Collection, Northern Ireland’s premier group of luxury hotels, bars and restaurants, has announced the launch of a corporate healthcare membership scheme for its team, delivered in partnership with Northern Ireland’s leading private primary care provider Duality Healthcare, and representing a significant investment by Galgorm Collection of £250,000 over the next five years.

The innovate initiative delivered for Galgorm Collection by Duality Healthcare, and which provides individuals, families and businesses with a host of healthcare services including instant access to private GP care across Northern Ireland, is part of Galgorm Collection’s ongoing efforts to enhance benefits and support for its team.  It will provide convenient and confidential healthcare to help employees with their health and wellbeing needs.

Demonstrating its commitment to employee care, Galgorm Collection is offering Duality’s corporate healthcare offering to all personnel with over one year of service across all the hospitality group’s properties, including Galgorm, The Rabbit Hotel & Retreat, The Old Inn Crawfordsburn, Parisien, Fratelli Belfast, and the newly acquired Galgorm Castle Estate and Roe Park Resort. 

 

John McEvoy, Executive Chairman of Duality Healthcare, commented;

"We’re thrilled to partner with Galgorm Collection to deliver this tailored corporate healthcare offering, ensuring that employees have timely access to medical care and advice. The service offers flexible appointments, including virtual consultations and in-person visits, an annual medical, and a host of other vital healthcare services, giving staff the convenience and discretion to address their healthcare needs without delay. 

Our corporate healthcare memberships include comprehensive support for preventative health measures, chronic condition management, and personalised medical advice, ensuring that employees across all industries receive truly proactive care. 

This initiative underscores Galgorm Collection’s forward-thinking and compassionate approach to supporting employee health and wellbeing in the workplace and sets an inspiring example for all businesses across Northern Ireland to provide much-needed primary healthcare cover for their employees, and we look forward to working with them as they roll out the programme across all their properties."

 

The new Duality Healthcare initiative at Galgorm Collection adds to the suite of industry-leading benefits already offered to its staff. Employees with over one year of service also receive comprehensive private healthcare through Vitality Health, alongside free confidential counselling services provided by Spectrum Life, to support mental health and wellbeing.

Employees also enjoy an increased holiday allowance after a year of service, as well as complimentary access to Galgorm’s Thermal Spa Village, discounts on a range of spa treatments, golf memberships at Galgorm Golf Club, free dining opportunities with a paying guest at several of the Collection’s restaurants, and access to fitness suite facilities.

Additionally the Collection rewards and recognises its team members through an Employee of the Week scheme, a referral incentive bonus if their recommended candidate is hired, and a complimentary stay voucher upon successful completion of their probation period.  

Galgorm Collection is committed to fostering career growth and professional development, offering in-house and external training in areas such as Mental Health, First Aid, Food Hygiene, and Wines and Spirits, and also runs several apprenticeship schemes in partnership with Northern Regional College and Belfast Metropolitan College.  

 

 

Laura Millar, Associate Director of Human Resources at Galgorm Collection, said;

“At Galgorm Collection, we place the highest value on our team members, and this investment in their wellbeing reflects our commitment to providing exceptional care for our staff. 

By partnering with Duality Healthcare’s award-winning team, we’re ensuring that our employees can access professional medical advice and support when they need it most - across any of Duality Healthcare’s clinics in Northern Ireland.

This is just one of the many ways we aim to set the standard for employee benefits and support in the hospitality industry, and to foster a workplace culture that prioritises health, happiness and personal development. 

We believe that by taking care of our people, we empower them to deliver the outstanding service and experiences that our guests have come to expect from Galgorm Collection.”

 

With a workforce of approximately 1,100 employees, Galgorm Collection continues to lead the way in creating a positive and supportive working environment. The launch of this innovative corporate healthcare offering for its staff is the latest milestone in the commitment Galgorm Collection made in 2021 to roll out an enhanced programme of progressive benefits for its team members. 

In 2023 the hospitality business was the first on the island of Ireland to achieve Great Place to Work certification, based on exceptional employee experiences.

 

For more information about career opportunities at Galgorm Collection, visit

https://www.galgormcollection.com/work-with-us.html

 

 

Galgorm has announced an exciting partnership with ELEMIS, offering guests an extensive range of high-performance products and treatments exclusive to Galgorm’s spa.

As a leading luxury British skin wellness brand, ELEMIS is globally recognised for harnessing the power of natural ingredients and scientific innovation. Each ground-breaking formula is rigorously tested to ensure transformative results. ELEMIS maintains an unwavering focus on skin, body, and wellness. 

Selected for its synergy with the ethos of Galgorm’s internationally acclaimed spa facilities, this new partnership combines advanced, premium skincare products and treatments with highly skilled professional therapists in a unique and luxurious setting. 

Noella Gabriel, Global President and Co-Founder, ELEMIS commented on the unique success of the brand and its new partnership with Galgorm:

“At ELEMIS, we know that healthy skin starts from within, and we are committed to unlocking the secrets of skin health. Our approach to skincare has always been results drive and wellness focused, backed by over 30 years of research and development. I am delighted to announce our new partnership with Galgorm, and I look forward to engaging with their renowned guests and customers with our range of products and treatments.

Tara Moore, Head of Spa Operations at Galgorm said:

“We are thrilled to partner with ELEMIS, it is a very fitting brand for us and will expand our already extensive range of advanced, premium skincare products and treatments. This new partnership underlines our commitment to staying at the forefront of the skincare industry so we can offer our guests the best and most effective skincare treatments in Northern Ireland.”

Galgorm’s internationally renowned retreat has been widely commended for its sustained commitment to excellence and its outstanding achievement within the wider international luxury spa and wellness industry, adding a string of new awards to its growing collection. 

It has been recognised recently by two global platforms, winning an unprecedented six awards at the prestigious 2023 World Luxury Awards, and securing the Best Destination Spa 2024 title at the recent Conde Nast Johansens Awards. 

ELEMIS treatments and products are available for booking and purchase at the Galgorm from today. Visit www.galgorm.com/residents-spa-treatments.html for more information.

NI Hospitality School Joins Forces with Private Business Securing 36 Jobs

Jobs Secured by Graduates in Ballymena via NI Hospitality School to Tackle Skills Development and Employment Deficit in Sector.

A TOTAL of 36 individuals from the Ballymena area are celebrating this week after graduating from the NI Hospitality School and securing full-time employment within local award-winning hotels. 

The NI Hospitality School was established in 2021, following collaboration between three Ballymena-based hotels – Galgorm Resort, the Tullyglass House Hotel and the Adair Arms. With courses delivered by Northern Regional College and South Eastern Regional College, the school was set up to provide opportunities for skills development, to address the challenges of recruiting staff and to highlight that a career in hospitality can offer a plethora of rewarding career development opportunities. 

Initially funded by independent charity, The Gallaher Trust, the NI Hospitality School has successfully attracted private sector funding from several high-profile organisations including Henderson Foodservice and Britvic Ireland, which is a demonstration of commitment from the wider sector. 

According to Eddie McKeever, Managing Director of McKeever Hotel Group and Chairman of the NI Hospitality School, the initiative has far exceeded its goal and is playing an essential role in elevating skills and helping to secure the sector’s future.

“At the NI Hospitality School, we recognise the significant challenges the industry faces, particularly around recruitment and developing a sustainable and highly skilled workforce,” explained Eddie. 

“Through targeted training and support, we’re working to bridge these gaps by equipping individuals with the expertise and confidence needed to maintain a thriving career within the hospitality sector. By creating opportunities for meaningful employment and continuous professional development, we’re ensuring that both employees and employers have the tools they need to succeed, ultimately contributing to a more resilient and dynamic hospitality industry in Northern Ireland. 

“I would like to pay homage to The Gallaher Trust, whose initial funding enabled the NI Hospitality School to come to fruition. The fact that we have now attracted funding from the private sector is evidence of the enhanced reputation and success of the school since it was established three years ago. A number of businesses within the private sector have recognised the importance of securing a pipeline of future talent and we are truly very grateful for their support. We are looking forward to the future of the school and to providing greater benefits to our participants and to the hospitality industry as a whole.” 

The NI Hospitality School encompasses a number of academies including a bar academy, a chef academy and a food service academy. 

Formerly a Chef, Skye Hanley aged 23 from Ballymena, is an NI Hospitality School food service academy graduate, who has pivoted her career and now works in a guest facing role as a Food and Beverage Assistant in Gillies Grill and Elements at Galgorm Resort. 

“Transitioning from working in the kitchen to a guest facing role has been a very rewarding experience,” she said. 

“The training I received at the NI Hospitality School gave me the confidence and skills I needed to thrive in my new role. Taking part in the course has shown me the wealth of growth opportunities that are available to me – I’m really excited for my future.”

If you’re interested in a career in hospitality and would like more information, visit:

https://www.nihospitalityschool.com/

 for full details on the courses available. 

Historic luxury hotel in Crawfordsburn reopens on 3 September under new ownership by premier hospitality group Galgorm Collection

Galgorm Collection today revealed plans to throw open the doors of its newest venture and welcome guests and visitors back to The Old Inn, Crawfordsburn from Friday 3 September.

Galgorm Collection confirmed the purchase of the luxury hotel in the picturesque village of Crawfordsburn in a multi-million-pound deal earlier this year. The highly anticipated opening follows an ambitious £1 million investment to revitalise and upgrade the historic destination, in line with other Collection properties.

Guests and visitors can enjoy the new-look 1614 Bar whilst the refurbished 120-seater Old Inn restaurant offers diners a brand new menu that marries homely classics with modern dining, featuring French-inspired dishes, seafood and salads. Exuding a relaxed yet elegant vibe, the restaurant also incorporates a large outdoor patio providing a front row view of Crawfordsburn Country Park.

Plans are currently under way to upgrade each of the hotel’s 32 individually-styled bedrooms, with junior suites incorporating bespoke finishing touches including a free-standing copper bath whilst the larger suite boasts its own private balcony complete with hot tub. The exclusive Cottage accommodation situated in the grounds of The Old Inn will also come complete with its own secluded outdoor hot tub for the ultimate tranquil forest bathing experience.

The development of a brand-new Tree Top Spa, featuring a variety of attractions including a vitality pool, two hot tubs, steam room and sauna and forest view relax space are also progressing. Additionally, plans to reimagine the hotel’s two wedding spaces are due to be revealed in the coming months, with refurbishment expected to be complete by early 2023.

The announcement comes as the hotel revealed its new brand assets which includes a fresh new logo and website – 

theoldinn.com

 – which is now open for bookings.

Colin Johnston, Galgorm Collection Managing Director, said:

“After more than four months of extensive renovations and a strategic investment of £1 million, we’re excited to finally reveal The Old Inn’s brand new look and to welcoming guests and visitors from Friday 3 September.

The Old Inn is one of Northern Ireland’s most historic hotels and our refurbishment works have been carefully considered to retain the property’s charm whilst updating the offering and experience for a new generation. We’ve significantly invested in remodeling the bar and restaurant area, upgrading room specifications and constructing a brand new outdoor spa area which will open in the new year.

We’re delighted to throw open the doors to visitors and guests alike and to welcome back the full Old Inn staff team to deliver the first-class service which Galgorm is renowned for. This has been a long-awaited project and we’re already experiencing strong demand for bookings, with the new website now live and available for booking overnight stays, dining experiences and private event hire.”

Occupying a prominent 1.5-acre site in the heart of Crawfordsburn village, the property is located adjacent to Crawfordsburn Country Park, providing a tranquil escape just 20 minutes from Belfast.

The iconic thatched-roof property is one of the UK and Ireland’s top hotels. With a rich history dating back to 1614 and links to the world-famous local author C.S. Lewis, the Old Inn is primed for a new chapter of growth with Galgorm Collection at its helm.

“The Old Inn represents a strategic investment within the Galgorm Collection portfolio and affirms our commitment to cementing Northern Ireland’s tourism credentials and to broadening our reach of properties across the region. We’re thrilled to add The Old Inn and its fantastic team to our collection and take this iconic property forward into a new era for tourism and hospitality.” added Colin.

The acquisition of The Old Inn adds to the group’s already impressive suite of hospitality assets, which includes the award-winning Galgorm Spa & Golf Resort, the 3AA Rosette River Room Restaurant, Gillies Bar & Grill Restaurant and Fratelli’s. The group also operates Castle Kitchen & Bar at Galgorm Castle Golf Club in Ballymena.

In Belfast, it also operates restaurants Fratelli’s on Great Victoria Street and Parisien, offering a private events space in the iconic Robinson & Cleaver building overlooking City Hall on Donegall Square.

In June, the group opened its accommodation offering at The Rabbit Hotel & Retreat, located in Templepatrick at the site of the former Templeton Hotel, as part of a £10 million investment.

AA Hotel & Hospitality Services is proud to announce the launch of its new initiative, hotel spa awards that recognise and celebrate the standards of 174 hotel spa facilities across the UK.

Following a careful selection process, the AA inspectors have identified the best spas across the country. Hotels with an AA Best UK Spas stand out as exceptional and exemplary spas delivering outstanding wellness experiences while those with an AA Recommended Spa award demonstrate a quality spa provision with high standards of customer care and cleanliness. By spotlighting exceptional spa offerings across the UK, the AA’s spa awards provide consumers with a definitive guide to the highest quality and rejuvenating hotel retreats the country has to offer.

Simon Numphud, Managing Director at AA Media, said: "We are thrilled to unveil this scheme, which not only celebrates the best spas in the UK but also benchmarks the industry. Joining the spa award is an opportunity for hotels to showcase their excellent spa facilities and attract guests seeking the utmost in relaxation and luxury."

The full curated collection of the finest spas including all AA Best UK Spas and AA Recommended Spa awards can be viewed on the AA’s travel website at ratedtrips.com/best-uk-spas. There’s so many to enjoy over the festive period and New Year and well into 2024.

What makes a spa best or recommended?

The AA’s aim is to showcase member establishments that have noteworthy spas worth visiting and are a key part of the hotel experience. These awards are supported by the annual inspections and experience of the UK hospitality landscape. Inspectors’ quality assess elements such as: reception, changing rooms, wet areas, gyms and treatment rooms, where quality and condition of these areas is the key driver.

Spas come in all different shapes, sizes and styles however all featured spas will have the following standards:

· Dedicated reception and staff 

· Several treatment rooms and a broad range of spa treatments 

· Its size should be appropriate to the hotel

· Dedicated changing rooms

· Towel and robe provision

· Variety of areas which may include but not all: pools, hot tubs, hydrotherapy pools, thermal suites, relaxation lounges, outdoor space, food and beverage, gym, studios and wellness activities

· Sustainability policies advertised and demonstrated 

· Accessibility guide published for spa areas 

· Effort made to include accessible needs in spa facilities/design/layout.

AA Recommended Spa Award in addition looks for:

· High quality spa provision

· High Standards of guest care

· High standards of cleanliness and hygiene.

AA Best UK Spa Award also looks for:

· Exceptional and luxurious facilities

· Signature features

· An exemplary spa experience

· A high-quality food and beverage offering

· A distinct retail offering

· Quality consultancy offering for all aspects · Wellness facilities and activities · Outstanding customer service · Dedicated relaxation space/room.

Homegrown team crowned national champions as Galgorm Sauna Masters progress to world championship playoffs.

 

The team at Northern Ireland’s premier luxury hotel and spa resort Galgorm have celebrated a major success at this year’s UK Aufguss Championships. Sauna Masters Zak Moore and Jack Strange were crowned Team Performance Champions at the 2026 competition, hosted in Galgorm’s Thermal Spa Village. The duo, whose win comes after a highly competitive two-day contest will now represent the UK at the Aufguss World Masters (Aufguss WM) Playoffs in the Netherlands this August.

The victory marks a standout moment for the Ballymena-based team, with Zak Moore also securing second place in the newly introduced Modern Classic category, further cementing his position as one of the UK’s leading Aufguss practitioners. Zak entered the year as the reigning UK Aufguss Champion, having represented the UK at the World Championships Finals in Verona, Italy in September 2025, and continuing an impressive run on the national stage.

 

Hosted at Galgorm from 20–22 April, the UK Aufguss Championships for 2026 brought together top Sauna Masters from across the country to compete in a series of immersive sauna performances, judged by an international panel of experts including Deborah Carr, Director of the British Sauna Society, and Lasse Eriksen, President of Aufguss WM.

 

Deborah Carr, Director of the British Sauna Society, commented: “Bringing the UK Aufguss Championships to Galgorm has been a real highlight. They’ve created an exceptional platform for Sauna Masters, and their passion for authentic sauna experiences makes them a natural partner for this event. 

 

“What’s most exciting is the continued growth of the UK Aufguss scene, with increasingly creative and confident performances each year. We’re proud to see this year’s winners go on to represent the UK internationally.”

 

Aufguss - meaning “infusion” - is a European sauna ritual that combines heat, essential oils, music and choreographed towel techniques to create a deeply sensory wellness experience. While the Performance category - where Zak and Jack claimed the Team title - showcases theatrical storytelling and creative expression, the Modern Classic category, in which Zak placed second, strips the ritual back to its core elements, focusing on technical precision, atmosphere, and the mastery of heat and fragrance.

 

Speaking following the Galgorm team’s win, Zak Moore said: “To win gold for the Team Performance title at the UK Aufguss Championships, on home soil at Galgorm and in front of a home crowd, is incredibly special. Competing alongside Jack and representing the place where my Aufguss journey began made it even more meaningful. 

 

“The Modern Classic category was a completely different challenge - it really tests your fundamentals - so to place in both is something I’m really proud of. We’re excited to take our experience forward, build on our craft, and see how we can perform at the next level.”

 

Jack Strange added: “There’s a real sense of momentum around Aufguss and sauna culture in the UK right now, so to be part of that - and to bring a title home to Galgorm - is a fantastic feeling. 

 

“Competing as a team with Zak adds another level of connection and trust, and I think that really came through in our performance. The atmosphere across the championships this week has been incredible, and we’re really looking forward to taking that energy with us as we step onto the international stage.”

 

Zak and Jack will compete in the Aufguss WM Playoffs at Thermen Bussloo in the Netherlands from 27–30 August, where they will be aiming to secure a place at the Aufguss World Championships finals in Germany in September.

 

Their success reflects Galgorm’s continued investment in sauna culture and its growing reputation as a leading destination for immersive thermal spa experiences.

 

Tara Moore, Associate Director of Spa Operations at Galgorm, commented: “We are incredibly proud of Zak and Jack and what they have achieved this week. Hosting the UK Aufguss Championships once again at Galgorm, and seeing our own team succeed at this level, is a powerful reflection of the passion, skill and dedication within our spa team. 

 

“Aufguss is an integral part of the spa experience we offer to our guests, and moments like this reinforce Galgorm’s position as a leading destination for authentic sauna ritual in the UK and Ireland.”

 

With a destination spa that attracts visitors from across the UK, Ireland and beyond, Galgorm continues to champion the evolution of modern wellness, blending time-honoured sauna rituals with contemporary wellbeing experiences and spa treatments.

 

To find out more about the transformative Celtic Sauna Infusion experience at Galgorm, led by the 2026 UK Aufguss Team Champions Zak Moore and Jack Strange, visit: 

https://www.galgorm.com/celtic-sauna.html

 

 

A Galgorm getaway, well known for embracing relaxation and tranquility, which is why it has become a popular babymoon location for expectant parents. The lead up to the arrival of your little one can be an exciting time but can also be overwhelming and exhausting so amidst the preparations it is also essential to take a moment to reconnect with your partner and indulge in some much-needed relaxation before your beautiful parenthood journey begins. What better way to do this than with a babymoon at, Northern Ireland’s Premier luxury Hotel and Spa, Galgorm.

 

No need to stress about booking flights and baggage or carrying your cherished baby bump through airport security. You could be anywhere in the world at Galgorm, beautiful in all weather, set against the picturesque backdrop of the River Maine and surrounded by nature offering tranquility, romance, and rejuvenation from the moment you arrive making it a truly unforgettable babymoon experience.

 

Offering a range of accommodation options to suit every preference. Whether you prefer a cosy

guest room

overlooking the river and nestled above the award-winning Thermal Spa Village, an extra special

suite

stay with private spa experience and all the space you could need with added balcony, or perhaps it’s a hidden hideaway that you dream of with a range of

Forest Dens, Shepherd’s Huts or Cottage Suites

set across the Resort, in a woodland or garden setting, but with all the Resort luxuries a short stroll away. Each creates the perfect babymoon space for memorable moments with the utmost comfort and relaxation.

No babymoon would be complete without indulging in some much-needed pampering and relaxation which is what Galgorm is renowned for. The

Thermal Spa Village

is a sanctuary for any expectant parent, featuring three spa gardens, allow yourself to ponder in the tranquil ambience where you can float in and out of a selection of outdoor and indoor pools suitable for pregnancy, from the best-known vitality pools set on the river’s edge, particularly spectacular from sunset, to the indoor hydrotherapy pool offering jets to soothe aches in shoulders and backs. In between the hydro relaxation, The Spa is also home to a range of areas that allow the body to unwind and embark on a sensory journey whether it’s the waterbeds located beside the indoor pool, or the spectacular River House relaxation space with a soundtrack of the babbling river in which it is build upon, to the Salt Cave and cabanas all designed to offer a moment of escapism, perfect for catching up on some missed pregnancy zzz’s.

 

For expectant mothers, The Spa offers a range of bespoke

treatments

designed to nurture both body and soul. From prenatal massages to rejuvenating facials, each treatment is tailored to your pregnancy, using luxurious products and techniques to promote relaxation, alleviate tension, and enhance your overall well-being. For those moments where you need a little R&R but an overnight stay isn’t possible, expectant parents can enjoy a curated selection of

Day Spa Experiences

allowing you to get together with your loved one and revel in the tranquil surroundings of the great outdoors as you take in all the Thermal Spa Village has to offer. It's the perfect opportunity for parents-to-be to indulge in some self-care and quality time, with options available from dawn to dusk.

Once you’re feeling suitably zen, it is time to think about culinary delights because after all the excitement you and your little one will have worked up an appetite. With a variety of dining options ranging from casual bistro dining to our robe-only Elements Spa Cafe, Galgorm has something to satisfy every craving and palate. Indulge in a romantic candlelit dinner overlooking the stunning Resort, surroundings savoring locally sourced ingredients expertly prepared by our talented chefs, or enjoy a delicately delicious

afternoon tea

in the impressive setting of The Conservatory – a delightful culinary experience to be savored and shared.

 

After exploring the Resort your body and mind will need to reset. With beds known to provide the best night’s sleep, you will wake up feeling refreshed and ready to take on the day. Said to be a breakfast like no other Galgorm will set you up for the day whether you prefer to choose from a sprawling buffet, or an a la carte offering, the only decision you will have to make is, Gillies Grill or The Conservatory?

 

For adventurers and thrill seekers, use Galgorm as a base for exploring a world of experiences in the surrounding areas with plenty of opportunities for exploration and adventure during your getaway. Take a scenic walk along the riverbank through the Shepherd’s Hut meadow and Galgorm Wood, or why not take a trip to nearby forests and beaches. Offering an experience like no other, Galgorm is more than just a getaway, whether you're seeking relaxation, romance or simply a moment of respite before the arrival of your little one, pack your bag and look no further than Galgorm for an unforgettable babymoon that will leave you feeling refreshed, rejuvenated, and ready to embrace the joys of parenthood.

 

The

1 Night Dining Escape

offers the perfect Galgorm stay with luxurious overnight stay, Thermal Village relaxation, a three course evening meal in your choice of restaurant and a full Irish breakfast sure to set you up for the day. To book or to view more offers, visit our Offers page

here

.

Galgorm, Northern Ireland’s premier luxury hotel and spa resort, has announced the launch of a revolutionary spa treatment, which combines therapeutic expertise with state-of-the-art wellness technology to deliver a unique motion-to-sound ‘augmented massage’ experience tailored to individual client needs. 

The first spa treatment of its kind in Europe, the new Symphony of Touch treatment transforms the traditional wellness journey by blending advanced technology with the artistry of therapeutic touch, creating a deeply personalised experience that evolves in real-time with the movements of the therapist.

Built-in sensors within the therapy bed analyse the therapist’s movements and gestures, converting them into a live, dynamic soundscape - offering a seamless fusion of touch, sound, and relaxation that guides and enhances the treatment. The melodies and rhythms that are generated by the therapist’s movements create a bespoke, ever-changing musical interpretation and truly unique performance for each guest. 

This 21st-century massage experience redefines the art of massage, merging human touch with cutting-edge biofeedback technology to create an immersive and deeply restorative experience. The treatment is designed to heighten sensory awareness, allowing guests to reach a deep state of mindfulness and tranquillity. 

Tara Moore, Head of Spa Operations, Galgorm Collection, commented;

“At Galgorm, we are committed to pioneering new spa experiences that transform health and wellbeing. The Symphony of Touch is unlike anything guests have encountered before - blending human energy with innovative technology to create an unparalleled sensory journey. 

“We are thrilled to be the first spa resort in Europe to introduce this treatment, offering our guests a truly exceptional and immersive spa experience that will melt away their tensions, help them to escape the stresses of everyday life as they focus on the harmonies that surround them, and leave them feeling completely rejuvenated and at peace.”

The new augmented massage technology at Galgorm is supplied by premium wellness technology provider Gharieni, which has more than 30 years of innovation and German engineering at its core. Gharieni boasts Galgorm as its flagship spa in Europe, thanks to Galgorm’s long-standing reputation for introducing cutting-edge wellness innovations to its spa offering.

In addition to the new augmented massage treatment, Galgorm also offers a pioneering Detox Therapy experience, which through advanced light and heat technologies works to recharge energy reserves, remove toxins and inflammation from within the body, boost metabolism and even lower stress levels. In 2024, it launched a non-invasive Sound & Soul Therapy treatment that combines natural vibrations and binaural sound to guide brainwaves into relaxation, meditation and focus.

Tara continued;

“We have a longstanding and successful partnership with Gharieni, having worked with them previously to launch our innovative Sound & Soul therapy, which through the delivery of sound frequencies into the body, and facilitated by Gharieni’s innovative RLX Satori Wellness Lounger, enhances body-mind synchronisation.

“Our renowned OTO CBD Signature Treatment, which includes a full body massage aimed at activating the endocannabinoid system through the use of OTO CBD oils, takes place on a Gharieni treatment bed of heated quartz sand, to cocoon the body for ultimate relaxation. 

"As Galgorm continues to push the boundaries of wellness innovation, the augmented massage as the latest addition to our spa treatment menu reinforces our position as a leader in the luxury wellness industry, setting new standards for immersive spa experiences that combine the latest technology with world-leading spa expertise."

The ground-breaking Symphony of Touch augmented massage is an immersive 60-minute treatment available now to guests staying at Galgorm. It is also available to day spa guests as part of the Symphony of Serenity day spa package, which includes access to Galgorm’s renowned Thermal Spa Village, a spa lunch, and a choice of prosecco or a soft drink. 

For more information or to book the Symphony of Touch treatment, or the Symphony of Serenity Day Spa experience, visit

https://www.galgorm.com/residents-treatment---60-minute-symphony-of-touch.html

  

Leading Northern Ireland hospitality group Galgorm Collection is proud to announce its inaugural sponsorship of the 2026 Briggs Equipment North West 200 which takes place on May 4-9.

 

With a portfolio spanning hotels, resorts, restaurants and golf experiences in Northern Ireland, Galgorm Collection is one of the province’s major employers and a longstanding champion of initiatives that drive tourism, sport and economic development in local communities. 

 

The internationally renowned road race attracts tens of thousands of spectators to the North Coast each year, cementing its place as one of motorcycle sport’s most thrilling spectacles and one of Northern Ireland's most prestigious sporting events.

‘Northern Ireland has a rich and proud history with road racing and that heritage is exactly what drew us to the North West 200,’ Colin Johnston, Galgorm Collection CEO, said.

 

‘Becoming a sponsor for the first time this year felt like a natural step. Supporting economic development in the communities where we operate is central to what we do at Galgorm Collection, and the North West 200 shares that ethos entirely. The event delivers real, tangible benefits, for local businesses, for tourism and for the wider region.’

 

‘We're genuinely excited to be part of it, and our team at Galgorm is looking forward to attending in just a few weeks’ time and would like to wish the organisers and riders the very best of luck.’ 

Leigh Heggarty, Director of Business Development at Galgorm Collection, added.

 

‘The sponsorship forms part of the Collection’s wider community engagement which includes charitable initiatives, educational partnerships and collaboration with schools, clubs and organisations across Northern Ireland. Galgorm Collection remains committed to delivering positive economic and social impact alongside its continued growth.

 

‘This race has been part of the fabric of Northern Irish life for almost a century,’ Mervyn White, Briggs Equipment North West 200 Race Director, said in welcoming the support.

 

‘That is a remarkable legacy and one we could not sustain without the backing of our sponsors. Galgorm Collection’s involvement will help us deliver a memorable world class event that attracts riders and fans from around the world, while generating a significant economic boost for the area.’

Galgorm, Northern Ireland’s premier luxury resort, has been awarded AA 5-star status at the 2025 AA Hospitality Awards, while Gillies restaurant received an AA Rosette, recognising the resort’s outstanding service, facilities, and culinary excellence.

Situated just 30 minutes from Belfast and set within 450 acres of parkland beside the scenic River Maine, Galgorm offers 125 luxurious guestrooms, 40 cottages, 16 Forest Dens, nine forest dens, six log cabins, and four large residences, all dog-friendly and close to the hotel. Recent investments include the £3 million Forest Dens which opened in May 2024, adding a stunning new accommodation option for guests seeking an immersive nature experience.

The awards come as part of a successful evening for Galgorm Collection, which also saw The Old Inn in Crawfordsburn named AA Hotel of the Year, reinforcing the group’s reputation for excellence across Northern Ireland.

Colin Johnston, CEO of Galgorm Collection, said: “These awards reflect the hard work and professionalism of everyone across Galgorm Collection. Our ongoing investment in product quality, guest experience, employee wellbeing, and sustainability continues to deliver tangible results. 

“Our mission is to provide more than a stay – offering guests exceptional hospitality while minimising environmental impact. These recognitions motivate us to continue raising standards. 

“I would like to take this opportunity to sincerely thank the entire team across all our properties and restaurants for their hard work and commitment to our guests and the business. The awards reflect their dedication and I am immensely proud of everyone.”

 

This year Galgorm was named among the 100 Great Places to Stay in Ireland by The Sunday Times and listed in The Irish Independent’s Hot 100 of the Best Hotels in Ireland. International accolades include Spa of the Year for Western Europe and Scandinavia at the World Spa & Wellness Awards.

Sustainability is at the heart of Galgorm’s operations. In 2023, it became the first hotel in Northern Ireland to achieve Green Tourism Gold and Green Meetings Gold, alongside awards recognising sustainable practices in beauty and hospitality.

Galgorm has also hosted major events, including the ISPS HANDA World Invitational, the World Luxury Spa & Restaurant Awards, and the National Golf Tourism Conference. The resort continues to invest in Northern Ireland’s tourism sector with a £40 million expansion plan through 2027.

 

Hospitality group, Galgorm Collection has donated funds to local primary school, Kells and Connor PS, to support the purchase of new iPads for the school’s pupils to use.

 

Kells and Connor Primary School is situated just outside Ballymena and has over 200 pupils attending the school from the surrounding rural area.

 

Colin Johnston, CEO, Galgorm Collection said:

“We are delighted to provide a donation to Kells and Connor Primary School for the purchase of new iPads. Access to quality, up-to-date technology is vital for children to learn digital skills from a young age and at Galgorm, we understand how much businesses rely on digital technology, so it is fantastic that children have the opportunity to learn and develop these skills early.”

 

Digital learning complements traditional learning methods within Northern Ireland primary schools and an in-depth research project conducted by Stranmillis University College found that young children's maths, English and communication skills improve if they use iPads in school on a regular basis.

 

Kells and Connor Primary School Principal, Simon Finlay welcomed the donation from Galgorm Collection saying:

“I would like to take this opportunity to thank Galgorm Collection for its kind donation of £1,000 and continued support of our school. With this funding, we will be able to purchase new iPads which will be hugely beneficial to support learning in the classroom.

 

“With the current budget restraints faced by schools across the country, we are relying more and more on the generosity of local companies such as Galgorm Collection to help us provide essential learning tools.

 

“Using iPads in the classroom has been proven to boost children’s literacy, numeracy, and communication skills and makes learning more engaging and fun through interactive apps. We find that incorporating them into our daily learning schedule is helping to build essential digital skills, which is especially helpful to children with special needs or those who struggle with traditional teaching methods. The use of iPads has helped our young children to be more motivated and engaged in class.”

 

Galgorm Collection is committed to supporting local communities which it does through charitable donations, educational partnerships and inviting local schools and colleges to visit its premises. The company is a major local employer and has dramatically scaled up its hospitality footprint and workforce over the last decade. As its growth continues, so does the company's unwavering commitment to both economic impact and community support.