Thermal Spa Village
Daily from 8am - 10pm
Monday - Friday 9.30am - 8.30pm
Saturday & Sunday 9.30am - 6.30pm
6am - 10pm
7am - 10pm
Designated famly swim times
9am - 10am
5.30pm - 6.30pm
Children who will be residents of the hotel are permitted to use the indoor swimming pool accompanied by an adult.
A £20 charge per adult/child per session applies to residents who are staying in our Riverside Cabins or Fisherman's Cottages.
To schedule an appointment, please contact our reservations team via telephone +44 (0)28 2588 2550, email firstname.lastname@example.org or use our online booking forms. Advanced booking recommended.
Please arrive at least 30 minutes before your treatment to Spa Reception to allow you sufficient time to change, complete your medical questionnaire and enjoy some relaxation time prior to your treatment.
Please note that appointments may alter by 15 minutes from the time stated at the time of booking.
Please note that the allotted treatment time includes time for consultation and aftercare advice.
If you arrive late for your appointment, your treatment will be adpated to the remaining time of your booking.
It is important that you advise us in advance of any health conditions, allergies or injuries which could affect your treatment when making your reservation. Upon arrival at The Spa you will be asked to complete a pre-treatment medical questionnaire.
Towels, robes & spa footwear will be provided. If your treatment includes the use of the Thermal Village, please bring swimwear. Disposable briefs or boxer shorts will be provided for all wet and/or body treatments.
In the interest of comfort, personal safety, health and hygiene and in consideration of all our other Spa guests, the slippers provided in your guestoom or Spa locker must be worn in all areas of The Spa at all times.
If you wish to provide and appreciation to your Therapist following your treatment, a 5% gratuity can be made at Spa Reception.
Credit/Debit card details will be required to confirm all bookings including those to be paid by gift voucher.
Specific package or treatment vouchers are non-transferable to another package or treatment, no change will be given from gift vouchers. If you are paying by gift voucher please remember to bring it with you on the day and present it on arrival.
Please allow 48 hours notice of cancellation or postponement for guestrooms to avoid 100% charge. A 100% charge will apply if you do not attend your booking. The charge will be applied to the card provided on arrival or to your hotel room bill, should you be a resident guest.
Deposits relating to full and part day spa packages are strictly non-refundable. They are transferable to another date provided at least 5 days notice to the original date given.
For Spa cancellation, it is 48 hours prior to arrival for treatments and 5 days prior to arrival for packages.
All Spa Cancellations must be in writing.
We offer a range of classes available complimentary to both our residents and members, including HIIT, Circuits, Core Tone and much more.
Classes must be booked via Spa Reception
Lockers are provided for your individual use, however, we recommend that you do not bring valuables into The Spa. Galgorm Resort & Spa do not accept any responsibility for loss or damage of personal items.
To ensure that all guests enjoy the peaceufl sanctuary of The Spa, we respectfully request that all visitors keep noise to a minimum. Use of mobile phones and electronic devices in The Spa are allowed however please respect our other guests and ensure devices are kept on silent. We reserve the right to ask any guest or group of guests to leave the Spa if they are disturbing other users of The Spa facilities.
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